grub install failed fatal error

Bug #1898845 reported by fizallo
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
grub-installer (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I'm trying to install Ubuntu as dualboot to Windows 10. But every time, grub fails to install. At the end of the installation, there's the error "Grub installation failed. This is a fatal error. " I tried the following things:

    secure boot is disabled

    fast boot ist disabled

    win is installed in EFI mode so of course I'm installing Ubuntu in EFi mode too

Some more infos: It's a 64 Bit acer Laptop with UEFI, with an AMD Radeon E2-9000e and a Radeon R2 graphic card and 4GB RAM DDR4 if that matters. During the installation, I select something else, create a 245.7GB / partition, a 4.2GB swap partition and around 200MB for EFI boot. After the first time, the installation always says that ubuntu is already installed, I guess that means only the grub installation failed, but Ubuntu was installed. I googled a bit, but did not find anything that worked.

By the way, the installation USB is probably not a problem, just tested it on another PC and it worked instantly. I also tried both the "install Ubuntu" option and the "try Ubuntu" and then installing it.

Does anyone know how to fix this?

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubiquity 20.04.15.2
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.445.1
Date: Wed Oct 7 11:27:45 2020
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/xubuntu.seed only-ubiquity quiet splash nomodeset ---
LiveMediaBuild: Xubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
ProcEnviron:
 LANGUAGE=en_US.UTF-8
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 LC_NUMERIC=C.UTF-8
SourcePackage: grub-installer
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
fizallo (fizallo) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in grub-installer (Ubuntu):
status: New → Confirmed
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