Problem with the GRUB in sd4 Ubuntu 16.04.5 LTS installation

[Daniel Enrique Cotes Castaño]

Error mounting /dev/sda4 at /media/ubuntu/9E029BB9029B953D: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=999,gid=999" "/dev/sda4" "/media/ubuntu/9E029BB9029B953D"' exited with non-zero exit status 14: Windows is hibernated, refused to mount.
Failed to mount '/dev/sda4': Operation not permitted
The NTFS partition is in an unsafe state. Please resume and shutdown
Windows fully (no hibernation or fast restarting), or mount the volume
read-only with the 'ro' mount option.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubiquity 2.21.63.7 [modified: lib/partman/automatically_partition/question]
ProcVersionSignature: Ubuntu 4.15.0-29.31~16.04.1-generic 4.15.18
Uname: Linux 4.15.0-29-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
CasperVersion: 1.376.2
Date: Sat Apr 13 19:05:54 2019
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed cdrom-detect/try-usb=true noprompt floppy.allowed_drive_mask=0 ignore_uuid boot=casper quiet splash ---
LiveMediaBuild: Ubuntu 16.04.5 LTS "Xenial Xerus" - Release amd64 (20180731)
ProcEnviron:
 LANGUAGE=es_CO.UTF-8
 PATH=(custom, no user)
 LANG=es_CO.UTF-8
 SHELL=/bin/bash
SourcePackage: grub-installer
UpgradeStatus: No upgrade log present (probably fresh install)