installer crashed on Kudu 2 System 76

Bug #1658096 reported by Lynn Boudreau
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
grub-installer (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I upgraded from factory install....which was 16.04 Xenial Xerius...then after installing the upgrade sent to me by System 76, which was 16.10 new release of Yakkety Yak......soon after installing that, my recent file failed.....it said bus disconnected...then I try ti update and get error message stating package broken, remove 3rd party repositories, then open a terminal and type apt-get install-f, and that does not work. I then downloaded a fresh OS, LUBUNTU, my system checked the disk, OK, installed it, then I get error message saying install crashed. I hate Windows, now I am starting to lose faith in the $1,000 laptop I purchased and am still paying on. HELP!

ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: ubiquity 16.10.14
ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0
Uname: Linux 4.8.0-22-generic x86_64
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
CasperVersion: 1.379
Date: Fri Jan 20 08:47:24 2017
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/lubuntu.seed boot=casper only-ubiquity quiet splash ---
LiveMediaBuild: Lubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.1)
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 LC_NUMERIC=C.UTF-8
SourcePackage: grub-installer
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Lynn Boudreau (lw-boudreau) wrote :
Revision history for this message
System76 (salmon76) wrote :

Hi Lynn,

Thank you for submitting this bug report. As this appears to be several technical support issues rather than a bug against the grub installer, we've opened up a technical support issue for you on support.system76.com and have closed this bug. If we dig into this a bit and find a particular program with a bug we can help get a very specific bug report filed to help get it fixed.

Thank you,
System76

Changed in grub-installer (Ubuntu):
status: New → Invalid
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