System freeze while installing on Aspire ES15 ES1-533-P7T9

[Tony Whittam]

Happened while installing on new Windows machine to create dual-boot.
Chose to install alongside Windows and reduced Windows partition size to make new Ubuntu partition.

ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: ubiquity 16.10.14
ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0
Uname: Linux 4.8.0-22-generic x86_64
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
CasperVersion: 1.379
Date: Thu Dec 22 15:04:21 2016
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/lubuntu.seed boot=casper only-ubiquity quiet splash ---
LiveMediaBuild: Lubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.1)
ProcEnviron:
 LANGUAGE=en_IE.UTF-8
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IE.UTF-8
 LC_NUMERIC=C.UTF-8
SourcePackage: grub-installer
UpgradeStatus: No upgrade log present (probably fresh install)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Martin Lenikus (sladek90)]

I was experiencing the same with only difference that was I was installing Ubuntu 16.04 LTS as a single OS. Also tried to find way around: http://askubuntu.com/questions/862946/unable-to-install-ubuntu-on-acer-aspire-es1-533, but did not have time to give it a try so far. BTW it seems not to be Ubuntu specific, because Fedora 25 crashed in the same way.

[Martin Lenikus (sladek90)]

It is confirmed that it is not an Ubuntu specific bug. It can be installed and booted according to the guide here: http://community.acer.com/t5/E-F-and-M-Series-Laptops/Acer-Aspire-ES-15-ES1-533-C3UW-Legacy-BIOS-Missing/td-p/471754/page/2

So it is only a bad UEFI of this model making it difficult to install any Linux distribution (although not impossible).

[Dr. Jens Harbott (j-harbott)]

I don't agree that this is a duplicate of 1639374, it also affects plain Ubuntu distro, tested with both 16.04.3 and 17.10. The workaround on askubuntu.com mentioned above worked for me, but for new users it would be really good if there was a way to make this work out of the box.

Current user experience is a machine lockup after spending significant time going through the installation process, which might cause lots of folks responding "dump that linux, I'll stick with windows".

[dino99 (9d9)]

This is an unsupported release now. Please think to install the next LTS 'Bionic 18.04'

http://cdimage.ubuntu.com/ubuntu-next/daily-live/current/
https://www.omgubuntu.co.uk/2018/02/ubuntu-18-04-minimal-install-option

[Dr. Jens Harbott (j-harbott)]

@dino99: Did you see my previous comment? This also affects 16.04 LTS, so I doubt that this can be done away with as Invalid so easily.

[Elbarbudo (patricearnal)]

same thing with linuxmint 19.2 tara based on Ubuntu 18.04

[rockhopper (orocks)]

Same story for Ubuntu 18.04.4 and Acer ES1-533-P10D

[lesto (lesto)]

ubuntu 20.04 AND ubuntu 20.10 both still have this issue.