grub-install fails on HP Envy 17 - crashes entire install

Bug #1055205 reported by Jeff Revesz
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
grub-installer (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Installation Failure on HP Envy 17. Full wipe and clean install.

Version:

Ubuntu 12.04.1 LTS "Precise Pangolin"

Expected To Happen:

Installation would complete successfully.

What Happened Instead:

Installation failed on grub bootloader install. Says that grub cannot install to the specified directory.

After grub installation fails, a popup box appears with various alternative installation locations like /boot/RAID-0-xxxxx

The dropdown box allows you to select an option, but it is impossible to hit OK so you can never get past this step.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: ubiquity 2.10.20
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
Uname: Linux 3.2.0-29-generic x86_64
ApportVersion: 2.0.1-0ubuntu12
Architecture: amd64
CasperVersion: 1.315
Date: Sun Sep 23 18:44:06 2012
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
LiveMediaBuild: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 LANG=en_US.UTF-8
SourcePackage: grub-installer
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Jeff Revesz (kingmobwashere) wrote :
description: updated
description: updated
summary: - grub2 installation fails on HP Envy 17 - crashes entire install
+ grub installation fails on HP Envy 17 - crashes entire install
summary: - grub installation fails on HP Envy 17 - crashes entire install
+ grub-install fails on HP Envy 17 - crashes entire install
Revision history for this message
Jeff Revesz (kingmobwashere) wrote :

Was hoping that someone would have a comment on this by now, or if I created a bad report at least tell me what I did wrong in the reporting process? I am surprised that my report is being ignored.

Revision history for this message
Dimitri John Ledkov (xnox) wrote :

It looks like you have Intel Matrix / Intel Rapid storage.
Did you create separate /boot outside of Raid storage ? grub, as far as I know, cannot be installed into Intel Rapid Storage.

If you don't want any RAID setup then at boot press Esc, and modify the boot options to include

nodmraid

then intel rapid storage will not be activated and your install may be more successful.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in grub-installer (Ubuntu):
status: New → Confirmed
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