Thanks for the prompt reply. I did as you suggested and it made no difference. The machine is AMD 64. This problem prevents me from running update or installing software. Here's what happened: littlejohn@ubuntu:~$ sudo apt-get update [sudo] password for littlejohn: Get:1 http://linux.dropbox.com precise Release.gpg [489 B] Get:2 http://linux.dropbox.com precise Release [2,603 B] Hit http://archive.ubuntu.com precise Release.gpg Get:3 http://security.ubuntu.com precise-security Release.gpg [198 B] Get:4 http://linux.dropbox.com precise/main amd64 Packages [1,142 B] Get:5 http://archive.ubuntu.com precise-updates Release.gpg [198 B] Get:6 http://linux.dropbox.com precise/main i386 Packages [1,142 B] Ign http://linux.dropbox.com precise/main TranslationIndex Get:7 http://security.ubuntu.com precise-security Release [49.6 kB] Hit http://archive.ubuntu.com precise Release Get:8 http://archive.ubuntu.com precise-updates Release [49.6 kB] Ign http://linux.dropbox.com precise/main Translation-en_US Ign http://linux.dropbox.com precise/main Translation-en Get:9 http://security.ubuntu.com precise-security/main Sources [102 kB] Hit http://archive.ubuntu.com precise/main Sources Hit http://archive.ubuntu.com precise/universe Sources Hit http://archive.ubuntu.com precise/multiverse Sources Hit http://archive.ubuntu.com precise/restricted Sources Hit http://archive.ubuntu.com precise/main amd64 Packages Hit http://archive.ubuntu.com precise/universe amd64 Packages Hit http://archive.ubuntu.com precise/multiverse amd64 Packages Hit http://archive.ubuntu.com precise/restricted amd64 Packages Hit http://archive.ubuntu.com precise/main i386 Packages Hit http://archive.ubuntu.com precise/universe i386 Packages Hit http://archive.ubuntu.com precise/multiverse i386 Packages Hit http://archive.ubuntu.com precise/restricted i386 Packages Hit http://archive.ubuntu.com precise/main TranslationIndex Hit http://archive.ubuntu.com precise/multiverse TranslationIndex Hit http://archive.ubuntu.com precise/restricted TranslationIndex Hit http://archive.ubuntu.com precise/universe TranslationIndex Get:10 http://archive.ubuntu.com precise-updates/main Sources [454 kB] Get:11 http://security.ubuntu.com precise-security/universe Sources [30.9 kB] Get:12 http://security.ubuntu.com precise-security/multiverse Sources [1,797 B] Get:13 http://security.ubuntu.com precise-security/restricted Sources [2,494 B] Get:14 http://security.ubuntu.com precise-security/main amd64 Packages [377 kB] Get:15 http://security.ubuntu.com precise-security/universe amd64 Packages [91.8 kB] Get:16 http://archive.ubuntu.com precise-updates/universe Sources [106 kB] Get:17 http://security.ubuntu.com precise-security/multiverse amd64 Packages [2,439 B] Get:18 http://security.ubuntu.com precise-security/restricted amd64 Packages [4,627 B] Get:19 http://security.ubuntu.com precise-security/main i386 Packages [403 kB] Get:20 http://archive.ubuntu.com precise-updates/multiverse Sources [8,909 B] Get:21 http://archive.ubuntu.com precise-updates/restricted Sources [8,028 B] Get:22 http://archive.ubuntu.com precise-updates/main amd64 Packages [766 kB] Get:23 http://security.ubuntu.com precise-security/universe i386 Packages [96.5 kB] Get:24 http://security.ubuntu.com precise-security/multiverse i386 Packages [2,649 B] Get:25 http://security.ubuntu.com precise-security/restricted i386 Packages [4,620 B] Hit http://security.ubuntu.com precise-security/main TranslationIndex Hit http://security.ubuntu.com precise-security/multiverse TranslationIndex Hit http://security.ubuntu.com precise-security/restricted TranslationIndex Hit http://security.ubuntu.com precise-security/universe TranslationIndex Hit http://security.ubuntu.com precise-security/main Translation-en Hit http://security.ubuntu.com precise-security/multiverse Translation-en Hit http://security.ubuntu.com precise-security/restricted Translation-en Hit http://security.ubuntu.com precise-security/universe Translation-en Get:26 http://archive.ubuntu.com precise-updates/universe amd64 Packages [239 kB] Get:27 http://archive.ubuntu.com precise-updates/multiverse amd64 Packages [15.3 kB] Get:28 http://archive.ubuntu.com precise-updates/restricted amd64 Packages [12.2 kB] Get:29 http://archive.ubuntu.com precise-updates/main i386 Packages [791 kB] Get:30 http://archive.ubuntu.com precise-updates/universe i386 Packages [244 kB] Get:31 http://archive.ubuntu.com precise-updates/multiverse i386 Packages [15.4 kB] Get:32 http://archive.ubuntu.com precise-updates/restricted i386 Packages [12.2 kB] Hit http://archive.ubuntu.com precise-updates/main TranslationIndex Hit http://archive.ubuntu.com precise-updates/multiverse TranslationIndex Hit http://archive.ubuntu.com precise-updates/restricted TranslationIndex Hit http://archive.ubuntu.com precise-updates/universe TranslationIndex Hit http://archive.ubuntu.com precise/main Translation-en Hit http://archive.ubuntu.com precise/multiverse Translation-en Hit http://archive.ubuntu.com precise/restricted Translation-en Hit http://archive.ubuntu.com precise/universe Translation-en Hit http://archive.ubuntu.com precise-updates/main Translation-en Hit http://archive.ubuntu.com precise-updates/multiverse Translation-en Hit http://archive.ubuntu.com precise-updates/restricted Translation-en Hit http://archive.ubuntu.com precise-updates/universe Translation-en Fetched 3,897 kB in 18s (209 kB/s) Reading package lists... Done littlejohn@ubuntu:~$ sudo apt-get install Reading package lists... Done Building dependency tree Reading state information... Done You might want to run 'apt-get -f install' to correct these. The following packages have unmet dependencies: libgnutls26 : Breaks: libgnutls26:i386 (!= 2.12.14-5ubuntu3.5) but 2.12.14-5ubuntu3.6 is installed libgnutls26:i386 : Breaks: libgnutls26 (!= 2.12.14-5ubuntu3.6) but 2.12.14-5ubuntu3.5 is installed E: Unmet dependencies. Try using -f. littlejohn@ubuntu:~$ sudo apt-get -f apt 0.8.16~exp12ubuntu10.16 for amd64 compiled on Nov 15 2013 15:33:57 Usage: apt-get [options] command apt-get [options] install|remove pkg1 [pkg2 ...] apt-get [options] source pkg1 [pkg2 ...] apt-get is a simple command line interface for downloading and installing packages. The most frequently used commands are update and install. Commands: update - Retrieve new lists of packages upgrade - Perform an upgrade install - Install new packages (pkg is libc6 not libc6.deb) remove - Remove packages autoremove - Remove automatically all unused packages purge - Remove packages and config files source - Download source archives build-dep - Configure build-dependencies for source packages dist-upgrade - Distribution upgrade, see apt-get(8) dselect-upgrade - Follow dselect selections clean - Erase downloaded archive files autoclean - Erase old downloaded archive files check - Verify that there are no broken dependencies changelog - Download and display the changelog for the given package download - Download the binary package into the current directory Options: -h This help text. -q Loggable output - no progress indicator -qq No output except for errors -d Download only - do NOT install or unpack archives -s No-act. Perform ordering simulation -y Assume Yes to all queries and do not prompt -f Attempt to correct a system with broken dependencies in place -m Attempt to continue if archives are unlocatable -u Show a list of upgraded packages as well -b Build the source package after fetching it -V Show verbose version numbers -c=? Read this configuration file -o=? Set an arbitrary configuration option, eg -o dir::cache=/tmp See the apt-get(8), sources.list(5) and apt.conf(5) manual pages for more information and options. This APT has Super Cow Powers. littlejohn@ubuntu:~$ sudo apt-get install -f Reading package lists... Done Building dependency tree Reading state information... Done Correcting dependencies... Done The following packages were automatically installed and are no longer required: linux-headers-3.2.0-48 linux-headers-3.2.0-48-generic Use 'apt-get autoremove' to remove them. The following extra packages will be installed: libgnutls26 libgnutls26:i386 Suggested packages: gnutls-bin gnutls-bin:i386 The following packages will be upgraded: libgnutls26 libgnutls26:i386 2 upgraded, 0 newly installed, 0 to remove and 96 not upgraded. 2 not fully installed or removed. Need to get 0 B/907 kB of archives. After this operation, 0 B of additional disk space will be used. Do you want to continue [Y/n]? y dpkg: error processing libgnutls26:i386 (--configure): libgnutls26:i386 2.12.14-5ubuntu3.6 cannot be configured because libgnutls26:amd64 is in a different version (2.12.14-5ubuntu3.5) dpkg: error processing libgnutls26 (--configure): libgnutls26:amd64 2.12.14-5ubuntu3.5 cannot be configured because libgnutls26:i386 is in a different version (2.12.14-5ubuntu3.6) No apport report written because MaxReports is reached already Errors were encountered while processing: libgnutls26:i386 libgnutls26 E: Sub-process /usr/bin/dpkg returned an error code (1) littlejohn@ubuntu:~$ sudo apt-get update Get:1 http://linux.dropbox.com precise Release.gpg [489 B] Get:2 http://linux.dropbox.com precise Release [2,603 B] Hit http://archive.ubuntu.com precise Release.gpg Hit http://archive.ubuntu.com precise-updates Release.gpg Hit http://archive.ubuntu.com precise Release Hit http://security.ubuntu.com precise-security Release.gpg Get:3 http://linux.dropbox.com precise/main amd64 Packages [1,142 B] Hit http://archive.ubuntu.com precise-updates Release Get:4 http://linux.dropbox.com precise/main i386 Packages [1,142 B] Ign http://linux.dropbox.com precise/main TranslationIndex Hit http://security.ubuntu.com precise-security Release Hit http://archive.ubuntu.com precise/main Sources Hit http://archive.ubuntu.com precise/universe Sources Hit http://archive.ubuntu.com precise/multiverse Sources Hit http://archive.ubuntu.com precise/restricted Sources Hit http://archive.ubuntu.com precise/main amd64 Packages Hit http://archive.ubuntu.com precise/universe amd64 Packages Hit http://archive.ubuntu.com precise/multiverse amd64 Packages Hit http://archive.ubuntu.com precise/restricted amd64 Packages Hit http://archive.ubuntu.com precise/main i386 Packages Hit http://archive.ubuntu.com precise/universe i386 Packages Hit http://archive.ubuntu.com precise/multiverse i386 Packages Hit http://archive.ubuntu.com precise/restricted i386 Packages Hit http://archive.ubuntu.com precise/main TranslationIndex Hit http://archive.ubuntu.com precise/multiverse TranslationIndex Hit http://archive.ubuntu.com precise/restricted TranslationIndex Hit http://security.ubuntu.com precise-security/main Sources Hit http://archive.ubuntu.com precise/universe TranslationIndex Hit http://archive.ubuntu.com precise-updates/main Sources Hit http://archive.ubuntu.com precise-updates/universe Sources Hit http://archive.ubuntu.com precise-updates/multiverse Sources Hit http://archive.ubuntu.com precise-updates/restricted Sources Hit http://security.ubuntu.com precise-security/universe Sources Hit http://security.ubuntu.com precise-security/multiverse Sources Hit http://security.ubuntu.com precise-security/restricted Sources Hit http://security.ubuntu.com precise-security/main amd64 Packages Hit http://security.ubuntu.com precise-security/universe amd64 Packages Hit http://security.ubuntu.com precise-security/multiverse amd64 Packages Hit http://security.ubuntu.com precise-security/restricted amd64 Packages Hit http://security.ubuntu.com precise-security/main i386 Packages Hit http://security.ubuntu.com precise-security/universe i386 Packages Hit http://security.ubuntu.com precise-security/multiverse i386 Packages Hit http://archive.ubuntu.com precise-updates/main amd64 Packages Hit http://archive.ubuntu.com precise-updates/universe amd64 Packages Hit http://archive.ubuntu.com precise-updates/multiverse amd64 Packages Hit http://archive.ubuntu.com precise-updates/restricted amd64 Packages Hit http://archive.ubuntu.com precise-updates/main i386 Packages Hit http://archive.ubuntu.com precise-updates/universe i386 Packages Hit http://archive.ubuntu.com precise-updates/multiverse i386 Packages Hit http://archive.ubuntu.com precise-updates/restricted i386 Packages Hit http://archive.ubuntu.com precise-updates/main TranslationIndex Hit http://archive.ubuntu.com precise-updates/multiverse TranslationIndex Hit http://security.ubuntu.com precise-security/restricted i386 Packages Hit http://archive.ubuntu.com precise-updates/restricted TranslationIndex Hit http://archive.ubuntu.com precise-updates/universe TranslationIndex Hit http://archive.ubuntu.com precise/main Translation-en Hit http://archive.ubuntu.com precise/multiverse Translation-en Hit http://archive.ubuntu.com precise/restricted Translation-en Ign http://linux.dropbox.com precise/main Translation-en_US Hit http://archive.ubuntu.com precise/universe Translation-en Hit http://archive.ubuntu.com precise-updates/main Translation-en Hit http://security.ubuntu.com precise-security/main TranslationIndex Hit http://security.ubuntu.com precise-security/multiverse TranslationIndex Hit http://security.ubuntu.com precise-security/restricted TranslationIndex Hit http://security.ubuntu.com precise-security/universe TranslationIndex Ign http://linux.dropbox.com precise/main Translation-en Hit http://archive.ubuntu.com precise-updates/multiverse Translation-en Hit http://archive.ubuntu.com precise-updates/restricted Translation-en Hit http://archive.ubuntu.com precise-updates/universe Translation-en Hit http://security.ubuntu.com precise-security/main Translation-en Hit http://security.ubuntu.com precise-security/multiverse Translation-en Hit http://security.ubuntu.com precise-security/restricted Translation-en Hit http://security.ubuntu.com precise-security/universe Translation-en Fetched 5,376 B in 1s (2,689 B/s) Reading package lists... Done littlejohn@ubuntu:~$ sudo apt-get install -f Reading package lists... Done Building dependency tree Reading state information... Done Correcting dependencies... Done The following packages were automatically installed and are no longer required: linux-headers-3.2.0-48 linux-headers-3.2.0-48-generic Use 'apt-get autoremove' to remove them. The following extra packages will be installed: libgnutls26 libgnutls26:i386 Suggested packages: gnutls-bin gnutls-bin:i386 The following packages will be upgraded: libgnutls26 libgnutls26:i386 2 upgraded, 0 newly installed, 0 to remove and 96 not upgraded. 2 not fully installed or removed. Need to get 0 B/907 kB of archives. After this operation, 0 B of additional disk space will be used. Do you want to continue [Y/n]? y dpkg: error processing libgnutls26:i386 (--configure): libgnutls26:i386 2.12.14-5ubuntu3.6 cannot be configured because libgnutls26:amd64 is in a different version (2.12.14-5ubuntu3.5) dpkg: error processing libgnutls26 (--configure): libgnutls26:amd64 2.12.14-5ubuntu3.5 cannot be configured because libgnutls26:i386 is in a different version (2.12.14-5ubuntu3.6) No apport report written because MaxReports is reached already Errors were encountered while processing: libgnutls26:i386 libgnutls26 E: Sub-process /usr/bin/dpkg returned an error code (1) littlejohn@ubuntu:~$ John Scull (h) 250-746-6141 (c) 250-715-5261 members.shaw.ca/jscull www.naturecowichan.net On Tue, Apr 15, 2014 at 2:32 PM, Seth Arnold