GnuCash crashes when using online banking

[omriasta]

GnuCash Version 3.8 installed with upgrade to 20.04. Once installed online banking appears to cause gnucash to crash.
To troubleshoot I completely deleted the aqbanking folder in my home directory to start fresh. Started the Online banking setup wizard, created a user, once I select Retrieve Account List the software confirms the cert, then asks for password. Once the password is entered the software crashes and the following is logged:
Found Finance::Quote version 1.49.
* 11:40:51 ERROR <aqbanking> banking_update.c: 610: No AqBanking config folder found at [/home/xxxx/.aqbanking/settings6/users] (-1)
* 11:40:51 ERROR <aqbanking> banking_update.c: 610: No AqBanking config folder found at [/home/xxxx/.aqbanking/settings/users] (-1)
* 11:40:51 ERROR <aqbanking> banking_update.c: 411: There is no old settings folder, need initial setup
* 11:42:28 ERROR <gwenhywfar> pathmanager.c: 83: Path "aqhbci/xmldatadir" already exists
* 11:42:28 ERROR <gwenhywfar> dialog.c: 666: Widget [hbciInitChipcardRadio] not found
* 11:42:38 ERROR <> dlg_newuser.c: 1358: Activated: wiz_app_combo
* 11:42:41 ERROR <> dlg_newuser.c: 1358: Activated: wiz_next_button
* 11:42:46 ERROR <> dlg_newuser.c: 1358: Activated: wiz_bank_button
* 11:42:46 ERROR <> dlg_getinst.c: 386: Activated: listBox
* 11:42:47 ERROR <> dlg_getinst.c: 432: Changed nameEdit
* 11:42:48 ERROR <> dlg_getinst.c: 432: Changed nameEdit
* 11:42:48 ERROR <> dlg_getinst.c: 432: Changed nameEdit
* 11:42:48 ERROR <> dlg_getinst.c: 432: Changed nameEdit
* 11:42:48 ERROR <> dlg_getinst.c: 432: Changed nameEdit
* 11:42:48 ERROR <> dlg_getinst.c: 432: Changed nameEdit
* 11:42:48 ERROR <> dlg_getinst.c: 432: Changed nameEdit
* 11:42:50 ERROR <> dlg_getinst.c: 386: Activated: listBox
* 11:42:55 ERROR <> dlg_getinst.c: 386: Activated: okButton
* 11:43:05 ERROR <> dlg_newuser.c: 1358: Activated: wiz_next_button
* 11:43:12 ERROR <> dlg_newuser.c: 1358: Activated: wiz_next_button
* 11:43:36 ERROR <> dlg_newuser.c: 1358: Activated: wiz_next_button
* 11:43:39 ERROR <> dlg_newuser.c: 1358: Activated: wiz_next_button
* 11:43:39 ERROR <> dlg_newuser.c: 965: Doit
* 11:43:39 ERROR <> dlg_newuser.c: 970: Creating user
* 11:43:39 ERROR <> dlg_newuser.c: 1001: Adding user
* 11:43:39 ERROR <> dlg_newuser.c: 1018: Locking user
* 11:43:45 ERROR <> dlg_newuser.c: 1055: Unlocking user
* 11:43:49 ERROR <> dlg_newuser.c: 1358: Activated: wiz_getaccounts_button
* 11:43:55 ERROR <gwenhywfar> dialog.c: 695: Widget [storePasswordCheck] not found
gnucash: buffer.c:275: GWEN_Buffer_GetUsedBytes: Assertion `bf' failed.
Aborted (core dumped)

[suanccd (suanccd)]

I have exact same problem, after upgraded from from 18.04 LTS to 20.04 LTS. What I found out is that Gnucash v3.8 in 20.04 LTS uses aqbanking6, which is quite new, and maybe not fully tested.
I have temporarily switched back to 19.10, which has Gnucash v3.7 with older aqbanking.

[suanccd (suanccd)]

BTW, I am in US so I use OFX.
See below, which mentioned the status of OFX DirectConnect.
https://www.aquamaniac.de/rdm/projects/aqbanking/wiki/AqBanking6

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[omriasta (omriasta)]

Seems odd that they would release gnucash 3.8 which is not compatible with previous aqbanking and aqbanking6 is at a state where ofx directconnect is not working or even tested. Is there any way to downgrade just gnucash and aqbanking without having to downgrade the entire distro?

[omriasta (omriasta)]

OK, so just installed gnucash 3.10 using flatpak and it works without crashing, I am assuming also using AQBanking6 so this is specific to gnucash 3.8 or maybe just the ubuntu package....

[suanccd (suanccd)]

I was able to compile and install the following packages, with sources from 19.10. It is working for me under 20.04.
./gnucash/python3-gnucash_3.7-1ubuntu1_amd64.deb
./gnucash/gnucash-common_3.7-1ubuntu1_all.deb
./gnucash/gnucash_3.7-1ubuntu1_amd64.deb
./gwenhywfar/libgwenhywfar60-dev_4.20.0-9_amd64.deb
./gwenhywfar/libgwenhywfar60_4.20.0-9_amd64.deb
./gwenhywfar/libgwenhywfar-doc_4.20.0-9_all.deb
./gwenhywfar/libgwengui-cpp0_4.20.0-9_amd64.deb
./gwenhywfar/libgwengui-fox16-dev_4.20.0-9_amd64.deb
./gwenhywfar/libgwenhywfar-core-dev_4.20.0-9_amd64.deb
./gwenhywfar/libgwengui-fox16-0_4.20.0-9_amd64.deb
./gwenhywfar/libgwengui-gtk3-0_4.20.0-9_amd64.deb
./gwenhywfar/gwenhywfar-tools_4.20.0-9_amd64.deb
./gwenhywfar/libgwengui-gtk3-dev_4.20.0-9_amd64.deb
./gwenhywfar/libgwengui-qt5-dev_4.20.0-9_amd64.deb
./gwenhywfar/libgwenhywfar-data_4.20.0-9_all.deb
./gwenhywfar/libgwengui-qt5-0_4.20.0-9_amd64.deb
./aqbanking/libaqofxconnect7_5.8.2-0.1_amd64.deb
./aqbanking/libaqbanking-dev_5.8.2-0.1_amd64.deb
./aqbanking/libaqbanking-data_5.8.2-0.1_all.deb
./aqbanking/libaqhbci24_5.8.2-0.1_amd64.deb
./aqbanking/libaqbanking35-plugins_5.8.2-0.1_amd64.deb
./aqbanking/aqbanking-tools_5.8.2-0.1_amd64.deb
./aqbanking/libaqbanking-doc_5.8.2-0.1_all.deb
./aqbanking/libaqbanking35_5.8.2-0.1_amd64.deb
./aqbanking/libaqebics0_5.8.2-0.1_amd64.deb

[Jason Thompson (jason-jasonandmary)]

When I use kmymoney to import transactions, I get the same error.

[SirG (sirg-nj)]

Same problem after upgrading to Mint 20.04.

Workaround-ish:
- remove/rename ~/.aqbanking/setting6 directory
- install flatpak GnuCash 4.0

I got re-prompted for the password and to accept the cert, everything else just worked.