printing-setup: Unlock button no longer present

Bug #1916953 reported by Matthew
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Gnome Documentation
Unknown
Unknown
gnome-user-docs (Ubuntu)
Low
Unassigned

Bug Description

On the following webpage:
https://help.ubuntu.com/stable/ubuntu-help/printing-setup.html.en

There are the following instructions:{

If your printer was not set up automatically, you can add it in the printer settings:

    Open the Activities overview and start typing Printers.

    Click Printers.

    Press Unlock in the top right corner and type in your password when prompted.

    Press the Add… button.

    In the pop-up window, select your new printer and press Add.

If your printer is not discovered automatically, but you know its network address, enter it into the text field at the bottom of the dialog and then press Add
    In the pop-up window, select your new printer and press Add.

}

However, there is no "Unlock" button to press, as the instructions indicate.

Secondly, after Adding the Printer (despite not using any Unlock button) I have attempted to print my document, but the printer will not print the document. It simply says "processing" and sits there indefinitely.

Revision history for this message
Matthew (maypullsirup) wrote :

Please delete this bug. The documentation error is of minor significance. Also, the printer worked once I adjusted one of the tray lids.

Revision history for this message
Gunnar Hjalmarsson (gunnarhj) wrote :

Good that you made it work. Not deleting the bug, though. :) Also minor bugs may be dealt with, so I reported it upstream.

affects: ubuntu-docs (Ubuntu) → gnome-user-docs (Ubuntu)
Changed in gnome-user-docs (Ubuntu):
importance: Undecided → Low
status: New → Triaged
summary: - Printing does not work and documentation describing printer setup is
- incorrect
+ printing-setup: Unlock button no longer present
Revision history for this message
Gunnar Hjalmarsson (gunnarhj) wrote :

Hmm.. That button shows up on Fedora, and the mentioning of the button isn't important enough to introduce an Ubuntu only variant.

Closing after all.

Changed in gnome-user-docs (Ubuntu):
status: Triaged → Won't Fix
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