Activity log for bug #349361

Date Who What changed Old value New value Message
2009-03-27 05:05:41 crf bug added bug
2009-03-27 05:49:27 Jon Charge gnome-system-tools: status New Confirmed
2009-03-27 05:49:27 Jon Charge gnome-system-tools: statusexplanation Reproduced.
2009-03-27 05:53:00 Jon Charge description Binary package hint: gnome-system-tools choose the users and groups administration tool from the settings. click unlock. An authenticate window will come up. Don't type anything, just wait a few seconds. (About 8 seconds for me. If you type your password fast, the bug won't happen.) An error message window will appear under the authenticate window: "Could not authenticate, An unexpected error has occurred." The program now will not work properly (won't authenticate any user, so far as I can tell), unless you shut it down and try again. --- If you then do finish entering your password in the authenticate window, and close the error dialog, the program will not have authenticated you. Now clicking the unlock button anew just puts up the "Could not authenticate" dialog straight away, without running an authenticate window. You have to shut the program down and try it again. To get it to work, try running it again and just type your password fast. --- Ubuntu 9.04 Binary package hint: gnome-system-tools The "Users and Groups" tools fails to authenticate if the password is not entered quickly. The tool is located at SYSTEM -> ADMINISTRATION -> Users and Groups choose the users and groups administration tool from the settings. click unlock. An authenticate window will come up. Don't type anything, just wait a few seconds. (About 8 seconds for me. If you type your password fast, the bug won't happen.) An error message window will appear under the authenticate window: "Could not authenticate, An unexpected error has occurred." The program now will not work properly (won't authenticate any user, so far as I can tell), unless you shut it down and try again. --- If you then do finish entering your password in the authenticate window, and close the error dialog, the program will not have authenticated you. Now clicking the unlock button anew just puts up the "Could not authenticate" dialog straight away, without running an authenticate window. You have to shut the program down and try it again. To get it to work, try running it again and just type your password fast. --- Ubuntu 9.04
2009-03-27 05:53:00 Jon Charge title users-admin tool fails to authenticate if you wait more than a few seconds to type your password Users and Groups tool fails to authenticate.
2009-03-30 07:32:42 Chris Coulson gnome-system-tools (Ubuntu): importance Undecided Medium
2009-03-30 18:52:11 Chris Coulson attachment added gnome-system-tools_2.22.2-0ubuntu3.debdiff http://launchpadlibrarian.net/24543567/gnome-system-tools_2.22.2-0ubuntu3.debdiff
2009-03-30 18:52:39 Chris Coulson bug added subscriber Ubuntu Sponsors for main
2009-04-03 08:00:07 Launchpad Janitor gnome-system-tools (Ubuntu): status Confirmed Fix Released
2009-04-05 15:32:54 Chris Coulson bug watch added http://bugzilla.gnome.org/show_bug.cgi?id=578037
2009-04-05 15:32:54 Chris Coulson bug task added gst
2009-04-05 21:25:45 crf attachment added authprob.ogv http://launchpadlibrarian.net/24844954/authprob.ogv
2009-04-06 19:44:07 Bug Watch Updater gst: status Unknown New
2009-12-05 20:56:51 Launchpad Janitor branch linked lp:ubuntu/gnome-system-tools
2010-03-23 18:45:55 Colin Watson removed subscriber Ubuntu Sponsors for main
2010-03-27 15:55:58 Benjamin Drung removed subscriber Ubuntu Sponsors Team
2010-09-16 14:05:35 Bug Watch Updater gst: status New Fix Released
2010-09-16 14:05:35 Bug Watch Updater gst: importance Unknown Medium