[users-admin] User settings might hang when password is too simple

Bug #1299138 reported by intherye
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
Ubuntu MATE
Won't Fix
Undecided
Unassigned
Xfce4 Settings
Invalid
Medium
gnome-system-tools (Debian)
New
Unknown
gnome-system-tools (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

When changing password in Xfce-Settings -> Users and Groups, and supplying a "too simple" password (e.g. "a12345"), the application might hang. On the first time the application says "Password too simple", on the second try, the application hangs, until you close it.

I could reproduce that on two machines (one KVM beta2 and on Laptop ) running Xubuntu 14.04 and one Laptop running Xubuntu 13.10.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xfce4-settings 4.11.2-1ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-19.40-generic 3.13.6
Uname: Linux 3.13.0-19-generic x86_64
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
CurrentDesktop: XFCE
Date: Fri Mar 28 18:41:49 2014
InstallationDate: Installed on 2014-03-27 (0 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
SourcePackage: xfce4-settings
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
intherye (intherye) wrote :
intherye (intherye)
summary: - Password change window might hang when password is too simple
+ User settings might hang when password is too simple
Revision history for this message
In , Bug-spencor (bug-spencor) wrote :

When changing password in Xfce-Settings -> Users and Groups, and supplying a "too simple" password (e.g. "a12345"), the application might hang. On the first time the application says "Password too simple", on the second try, the application hangs, until you close it.

I could reproduce that on two machines (one KVM beta2 and on Laptop ) running Xubuntu 14.04 and one Laptop running Xubuntu 13.10.

DistroRelease: Ubuntu 14.04
Package: xfce4-settings 4.11.2-1ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-19.40-generic 3.13.6
Uname: Linux 3.13.0-19-generic x86_64

Revision history for this message
In , Bug-spencor (bug-spencor) wrote :
Revision history for this message
Thaddaeus Tintenfisch (thad-fisch-deactivatedaccount) wrote : Re: User settings might hang when password is too simple

Users and Groups is not developed or maintained by the Xfce team. It is an application provided by gnome-system-tools which is not maintained anymore.

affects: xfce4-settings (Ubuntu) → gnome-system-tools (Ubuntu)
summary: - User settings might hang when password is too simple
+ [users-admin] User settings might hang when password is too simple
Revision history for this message
In , Bug-spencor (bug-spencor) wrote :

Just learned from the Ubuntu Ticket:

"Thaddäus Tintenfisch (thad-fisch) wrote:
Users and Groups is not developed or maintained by the Xfce team. It is an application provided by gnome-system-tools which is not maintained anymore."

So closing this issue.

Changed in xfce4-settings:
importance: Unknown → Medium
status: Unknown → Invalid
Revision history for this message
Thaddaeus Tintenfisch (thad-fisch-deactivatedaccount) wrote :

I cannot reproduce this bug. Please open a terminal window and run "users-admin". Now try to trigger the bug and then attach the terminal output to this report.

Revision history for this message
intherye (intherye) wrote :

I could reproduce the bug here on another computer running Xubuntu 13.10 as well. How to reproduce:
1. run users-admin
2. for your user, on the right side at password: click "change"
3. enter the current password, for new password enter e.g. "a12345" twice and click "OK". A popup says "The new password is too simple". Click "Close".
4. Enter the same password twice again, and click "OK" again. I would expect the same message to pop up again, but instead the application hangs: Mouse has the waiting cursor/running circle.
5. You can close the window normally though.

I hope you can reproduce it this way.

The output from the terminal for starting users admin:
------
$ users-admin

(users-admin:1794): Liboobs-WARNING **: There was an unknown error communicating asynchronously with the backends: Launch helper exited with unknown return code 255
--------
No output for steps 2-4. When closing the window:
--------
** (users-admin:1794): CRITICAL **: gst_user_profiles_get_for_user: assertion 'GST_IS_USER_PROFILES (profiles)' failed

(users-admin:1794): GLib-GObject-WARNING **: invalid unclassed pointer in cast to 'OobsGroupsConfig'

(users-admin:1794): Liboobs-CRITICAL **: oobs_groups_config_get_groups: assertion 'OOBS_IS_GROUPS_CONFIG (config)' failed

(users-admin:1794): Liboobs-CRITICAL **: oobs_list_get_iter_first: assertion 'list != NULL' failed

(users-admin:1794): GLib-GObject-CRITICAL **: g_object_unref: assertion 'G_IS_OBJECT (object)' failed

Revision history for this message
Christopher A. Chavez (chrstphrchvz) wrote :

I can reproduce this on Ubuntu MATE 14.04.1 (gnome-system-tools 3.0.0-3ubuntu4) and Ubuntu MATE 14.10 (3.0.0-3ubuntu5). Specifically, the entire program doesn't hang (nor is there any CPU runaway), the "Change User Password" dialog itself becomes unresponsive and can be closed, and the password does not change.

I get less terminal output than @intherye when I run (not getting any output when closing the window):

$ users-admin

(users-admin:2402): Liboobs-WARNING **: There was an unknown error communicating asynchronously with the backends: Launch helper exited with unknown return code 255

The same happens when I run users-admin over ssh from linux but, interestingly, NOT when I run over ssh from OS X: same terminal output, and the UI isn't decorated (using OpenSSH_6.7p1, OpenSSL 1.0.1j 15 Oct 2014 for macports and XQuartz 2.7.8_beta1 on OS X 10.10.1).

Changed in gnome-system-tools (Ubuntu):
status: New → Confirmed
Changed in gnome-system-tools (Debian):
status: Unknown → New
Changed in ubuntu-mate:
status: New → Won't Fix
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