users-admin crashed with SIGSEGV in gst_user_profiles_get_for_user()

Bug #1185396 reported by David Pires on 2013-05-29
This bug affects 20 people
Affects Status Importance Assigned to Milestone
gnome-system-tools (Debian)
Fix Released
gnome-system-tools (Ubuntu)

Bug Description

Running testcase Desktop (Xubuntu) in Xubuntu Desktop i386 for Saucy Daily
During New user test gnome-system-tools 3.0.0-2ubuntu2 crashed.
Steps made during the test:
Go to Applications -> Settings Manager -> Users and Groups and add a new user

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: gnome-system-tools 3.0.0-2ubuntu2
ProcVersionSignature: Ubuntu 3.9.0-2.7-generic 3.9.3
Uname: Linux 3.9.0-2-generic i686
ApportVersion: 2.10.2-0ubuntu1
Architecture: i386
Date: Wed May 29 12:49:11 2013
InstallationDate: Installed on 2013-05-28 (0 days ago)
InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Alpha i386 (20130527)
MarkForUpload: True
SourcePackage: gnome-system-tools
UpgradeStatus: No upgrade log present (probably fresh install)

David Pires (slickymaster) wrote :
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:

tags: added: iso-testing
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-system-tools (Ubuntu):
status: New → Confirmed
Kenneth Wrede (kennethwrede) wrote :

Xubuntu 64bit, updated Saucy 13.10. Custom kernel 3.4.0

Changed in gnome-system-tools (Ubuntu):
importance: Undecided → High
status: Confirmed → Triaged
status: Triaged → Confirmed
Milan Bouchet-Valat (nalimilan) wrote :

Upstream (I) no longer maintains the g-s-t for several years, and the git repository has even been archived. XUbuntu needs to find another user management tool based on accountsservice.

BTW, this bug lacks a proper backtrace to be of any use.

Thanks Milan for this information.

David, please try to obtain a backtrace following the instructions at and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem.

Changed in gnome-system-tools (Ubuntu):
status: Confirmed → Incomplete
Elfy (elfy) wrote :

I've seen the same bug.

Hope the attached actually is the backtrace you want

Since the uploaded crash contained a CoreDump, which will potentially have sensible information, I have created a new version with the dump been removed.

Elfy; please remove the crash you have uploaded, so I can mark this bug as public again.

Oh, Elfy, I just realized I could delete your attachment myself; so there's no need you to do so.

Changed in gnome-system-tools (Ubuntu):
status: Incomplete → Triaged
David Pires (slickymaster) wrote :

It's a good thing Elfy managed to upload his backtrace since it would be impossible for me to do it because the crash happened in my tests machine, which since then has been several times formatted to continue testing .

David Pires (slickymaster) wrote :

I'm uploading the backtrace of the same crash on today's daily build (2013-10-14), since it's reproduced in the same hardware and performing the sames steps as described in the original report.

Since the uploaded crash from David also contained a CoreDump, which will potentially have sensible information, I have created a new version with the dump been removed.

tags: added: trusty
Changed in gnome-system-tools (Debian):
status: Unknown → Confirmed

Please add the PPA and test the patched gnome-system-tools package (trusty).

David Pires (slickymaster) wrote :

Added thad-fisch's PPA and re-run the add user test without any problems. Therefore I can confirm that the proposed patch works.

Martin Pitt (pitti) on 2014-03-12
Changed in gnome-system-tools (Ubuntu):
status: Triaged → Fix Committed
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package gnome-system-tools - 3.0.0-3ubuntu4

gnome-system-tools (3.0.0-3ubuntu4) trusty; urgency=medium

  * Add 12_fix_exit.patch: Drop unneeded g_object_unref call to fix a
    segmentation fault on exit after a new user has been created. Adjust
    gst_users_tool_finalize to fix some warnings/error messages. Thanks
    Thaddäus Tintenfisch! (LP: #1185396)
 -- Martin Pitt <email address hidden> Wed, 12 Mar 2014 12:14:31 +0100

Changed in gnome-system-tools (Ubuntu):
status: Fix Committed → Fix Released
Pasi Lallinaho (knome) on 2014-03-24
Changed in gnome-system-tools (Ubuntu):
assignee: nobody → Thaddäus Tintenfisch (thad-fisch)
Changed in gnome-system-tools (Debian):
status: Confirmed → Fix Released
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