gnome-software unable to install updates ('Prepared update not found')
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gnome-software (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Click on 'Software' then 'Updates' then on 'Download' then 'Restart & Update' I have a error message:
'Unable to install updates: Prepared update not found:/
lsb_release -a : 'Ubuntu 22.04.3 LTS' (however this is Xubuntu 22.04.3).
apt-cache policy gnome-software: installed 41.5-2ubuntu2
Note: My bug report seems very similar to bug #1900167 opened in october 2020 by a other user (on Ubuntu 20.10).
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: gnome-software 41.5-2ubuntu2
ProcVersionSign
Uname: Linux 6.2.0-39-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: XFCE
Date: Wed Dec 27 17:36:48 2023
InstallationDate: Installed on 2023-03-27 (275 days ago)
InstallationMedia: Xubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
InstalledPlugins:
gnome-
gnome-
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)
summary: |
- gnome-software unuable to install updates (Prepared update not found) + gnome-software unable to install updates ('Prepared update not found') |
Use synaptic and search on "update-manager". I found three packages including update-manager requiring an upgrade from 1:22.04.10 to 1:22.04.17. I marked the 3 packages for upgrade and applied changes.
I then opened Gnome Software again and refreshed updates. The problem was fixed.