Unable to install as not supported

Bug #1880301 reported by Sami Pietila
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
gnome-software (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

Hi,

Sometimes the software center gives an error message "Unable to install xxx as not supported". However installing with apt works just fine. Bug 1877711 has an attached screenshot.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-software (not installed)
ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
Uname: Linux 5.4.0-31-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat May 23 15:25:34 2020
InstallationDate: Installed on 2019-11-03 (202 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
SourcePackage: gnome-software
UpgradeStatus: Upgraded to focal on 2020-03-28 (55 days ago)

Revision history for this message
Sami Pietila (sampie) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-software (Ubuntu):
status: New → Confirmed
Changed in gnome-software (Ubuntu):
importance: Undecided → Low
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