Firmware upgrade always notifies to reboot the device even on immediate failure

Bug #1869086 reported by Marco Trevisan (Treviño)
18
This bug affects 2 people
Affects Status Importance Assigned to Milestone
snap-store-desktop
Triaged
Medium
Robert Ancell
gnome-software (Ubuntu)
Fix Committed
Medium
Robert Ancell
Focal
Triaged
Medium
Robert Ancell

Bug Description

If the firmware update request fails because of a network error or because the AC power is not plugged, or any other problem, gnome-software shows an error in an in-app notification, while sends a resident notification to gnome-shell that requests the user to restart the system, even if this is not really required.

See the attached screenshot.

Tags: dt-190 fwupd
Revision history for this message
Marco Trevisan (Treviño) (3v1n0) wrote :
Changed in snap-store:
status: New → Triaged
importance: Undecided → Medium
Changed in gnome-software (Ubuntu):
assignee: nobody → Robert Ancell (robert-ancell)
Changed in snap-store:
assignee: nobody → Robert Ancell (robert-ancell)
tags: removed: rls-ff-incoming
Revision history for this message
Yuan-Chen Cheng (ycheng-twn) wrote :

I can't reproduce this.

fwupd deb 1.3.11-1~focal1
snap-store, Version: 3.38.0-59-g494f078, Rev: 518 (latest/stable)

Attached is the UI when AC is not plugged.

tags: added: fwupd
tags: added: dt-190
Revision history for this message
Robert Ancell (robert-ancell) wrote :

Marco - is this still occurring in recent versions of snap-store? Does it also occur in gnome-software?

Revision history for this message
Marco Trevisan (Treviño) (3v1n0) wrote :

Hard to check now as I don't have any update showing.

Maybe there's a way to simulate one?

Revision history for this message
Sebastien Bacher (seb128) wrote :

The issue is still there in 41.5, I've reported it upstream now on https://gitlab.gnome.org/GNOME/gnome-software/-/issues/1786

Revision history for this message
Sebastien Bacher (seb128) wrote :
Changed in gnome-software (Ubuntu):
status: Triaged → Fix Committed
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