updates/app search does not load, only spins constantly

Bug #1861743 reported by programmerplays
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-software (Ubuntu)
New
Undecided
Unassigned

Bug Description

When I open GNOME Software, it won't show me any suggested packages. I can't search for packages, it just constantly shows the buffering symbol. Adding packages with snap or apt works just fine. This only occured after I installed gitg after upgrading too 20.04 iirc.

Ubuntu Release:
20.04 Focal Fossa (development branch)

Gnome-software version:
3.35.2-0ubuntu1

I expected: be able to search and install programs.

What happened: It continued to show the buffer symbol.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubuntu-software 3.35.2-0ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-12.15-generic 5.4.8
Uname: Linux 5.4.0-12-generic x86_64
ApportVersion: 2.20.11-0ubuntu16
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Feb 3 15:03:10 2020
InstallationDate: Installed on 2019-12-23 (42 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
InstalledPlugins:
 gnome-software-plugin-flatpak N/A
 gnome-software-plugin-snap 3.35.2-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/usr/bin/zsh
SourcePackage: gnome-software
UpgradeStatus: Upgraded to focal on 2020-02-03 (0 days ago)

Revision history for this message
programmerplays (programmerplays) wrote :
Revision history for this message
Teafx (teafx-deactivatedaccount) wrote :

I'm also getting 99% of the time forever spinning on manually checking for updates. Everything else works fine for me though.

It will randomly show updates when not manually checking.

Software 3.34.2 Fedora 31.

May or may not be the same problem.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.