Cannot access programs in Ubuntu Software

[Douglas L. Turnbull]

Cannot access software through Ubuntu Software
VLC does not play DVD movies

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-131.157-generic 4.4.134
Uname: Linux 4.4.0-131-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Thu Jul 26 04:07:02 2018
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 NVIDIA Corporation GT216 [GeForce GT 220] [10de:0a20] (rev a2) (prog-if 00 [VGA controller])
   Subsystem: Micro-Star International Co., Ltd. [MSI] GT216 [GeForce GT 220] [1462:1910]
InstallationDate: Installed on 2018-07-13 (12 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: HP-Pavilion VT563AA-ABG HPE-170a
ProcEnviron:
 LANGUAGE=en_AU:en
 PATH=(custom, no user)
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-131-generic root=UUID=177d2679-ed89-447c-874b-cdd3cf3d72b6 ro splash quiet plymouth:debug=1
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/21/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5.07
dmi.board.name: IONA
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.07:bd12/21/2009:svnHP-Pavilion:pnVT563AA-ABGHPE-170a:pvr:rvnMSI:rnIONA:rvr1.0:cvnHewlett-Packard:ct3:cvr:
dmi.product.name: VT563AA-ABG HPE-170a
dmi.sys.vendor: HP-Pavilion
version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.91-2~16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~16.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Thu Jul 26 04:05:37 2018
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input HID 0b38:0010 KEYBOARD, id 8
 input HID 0b38:0010 KEYBOARD, id 9
 input HID 413c:3010 MOUSE, id 10
xserver.errors:
 Failed to load module "nvidia" (module does not exist, 0)
 Failed to load module "nvidia" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.18.4-0ubuntu0.7
xserver.video_driver: nouveau

[Daniel van Vugt (vanvugt)]

It sounds like you might be reporting two issues:

* Cannot access software through Ubuntu Software
* VLC does not play DVD movies

So I'm going to make this bug about the more definite second issue. Reassigning to VLC.

[Sebastian Ramacher (s-ramacher)]

Please provide the output of vlc -vvv when trying to play the DVD.

[Douglas L. Turnbull (douglt4)]

VLC media player is now working-OK. Thank-you
But still cannot access programs in Ubuntu Software?
Only displays Editor's Choice?

[Sebastian Ramacher (s-ramacher)]

Okay, reassigning to software-center.

[Matthew Paul Thomas (mpt)]

Ubuntu Software and Ubuntu Software Center are different apps.