Newly installed applications are not showing in "Installed"

Bug #1742997 reported by AsciiWolf on 2018-01-12
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
GNOME Software
Expired
Medium
gnome-software (Ubuntu)
Low
Unassigned
Bionic
Low
Robert Ancell
packagekit (Ubuntu)
Undecided
Unassigned
Bionic
Undecided
Unassigned

Bug Description

If you install any application using GNOME Software (Ubuntu Software), the newly installed application is not displayed on the "Installed" tab. It starts showing after the next system reboot.

Steps to Reproduce:
1. Find any application that is not installed and install it.
2. Switch to the "Installed" tab and try to find the newly installed application.

Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at https://wiki.ubuntu.com/Bugs/Upstream/GNOME. If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about its status. Thanks in advance.

Changed in gnome-software (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Sebastien Bacher (seb128) wrote :

what Ubuntu serie and gnome-software version are you using?

AsciiWolf (asciiwolf) wrote :

I am using Ubuntu 18.04 with gnome-software-3.26.3-2ubuntu1. I am not sure if this is an upstream issue, it does not happen on any of my Fedora machines.

Changed in gnome-software (Ubuntu):
status: Incomplete → New
Sebastien Bacher (seb128) wrote :

Could be an issue in the aptd plugin or the aptcc packagekit backend...

Changed in gnome-software:
importance: Unknown → Medium
status: Unknown → Confirmed
Changed in gnome-software:
status: Confirmed → Expired
Changed in gnome-software (Ubuntu):
status: New → Triaged
AsciiWolf (asciiwolf) wrote :

Can someone test if this still an issue?

Olivier Tilloy (osomon) wrote :

I can reliably observe the issue on bionic. Not on cosmic.

Changed in gnome-software (Ubuntu):
status: Triaged → Fix Released
Changed in gnome-software (Ubuntu Bionic):
status: New → Confirmed
Changed in gnome-software (Ubuntu Bionic):
importance: Undecided → Low
assignee: nobody → Olivier Tilloy (osomon)
Changed in packagekit (Ubuntu):
status: New → Invalid
Changed in packagekit (Ubuntu Bionic):
status: New → Invalid
Olivier Tilloy (osomon) wrote :

Can still reproduce on bionic, not on cosmic. Killing gnome-software and running it again is enough to "fix" the issue (because the list of installed applications is being refreshed at startup).

Changed in gnome-software (Ubuntu Bionic):
assignee: Olivier Tilloy (osomon) → Robert Ancell (robert-ancell)
Robert Ancell (robert-ancell) wrote :

I was reproducing this, but when I added instrumentation it started working. It does reproduce in a VM, so will keep investigating. The code that adds the installed apps to the installation page seems fairly robust, so not sure what might be breaking it.

On a fresh installed Ubuntu 19.10 Eoan with Gnome software 3.30.6-2ubuntu3
I installed: synaptic, gparted, Gnome-tweaks, stellarium, GIMP
then I Switch to the "Installed" tab and:
ONLY Gnome-tweaks and stellarium are visible as installed
also closing and restarting Gnome software does not change the situation
killing gnome software and restarting solves the problem

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