My ubuntu software not working

Bug #1723744 reported by Nishant kumar
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-software (Ubuntu)
New
Undecided
Unassigned

Bug Description

My ubuntu software not working. when i click on ubuntu software it processes and lastly failure. It is not opening .

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-97.120-generic 4.4.87
Uname: Linux 4.4.0-97-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
BootLog:
 Scanning for Btrfs filesystems
 UBUNTU: clean, 287586/60301312 files, 8149164/241200384 blocks
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sun Oct 15 19:09:41 2017
DistUpgraded: Fresh install
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-xenial-amd64-20160624-2
DistroCodename: xenial
DistroVariant: ubuntu
DkmsStatus:
 ath9k-msi, 1.1, 4.4.0-34-generic, x86_64: installed
 oem-audio-hda-daily, 0.201708030416~ubuntu16.04.1, 4.4.0-34-generic, x86_64: installed
 oem-audio-hda-daily, 0.201708030416~ubuntu16.04.1, 4.4.0-97-generic, x86_64: installed
GraphicsCard:
 Intel Corporation Device [8086:5912] (rev 04) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:0764]
InstallationDate: Installed on 2017-08-14 (61 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
MachineType: Dell Inc. Inspiron 3268
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-97-generic.efi.signed root=UUID=80718718-9c53-4401-aad9-03604b9f5eda ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/08/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.2
dmi.board.name: 07F37C
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd05/08/2017:svnDellInc.:pnInspiron3268:pvr:rvnDellInc.:rn07F37C:rvrA00:cvnDellInc.:ct3:cvr:
dmi.product.name: Inspiron 3268
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Sun Oct 15 19:08:53 2017
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 61550
 vendor DEL
xserver.version: 2:1.18.4-0ubuntu0.6

Revision history for this message
Nishant kumar (kr.nishantbgp) wrote :
information type: Private Security → Public
Paul White (paulw2u)
affects: xorg (Ubuntu) → gnome-software (Ubuntu)
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