Content sometime not display until a focus/geometry change

Bug #1720510 reported by Per-Inge
36
This bug affects 5 people
Affects Status Importance Assigned to Milestone
GNOME Software
Expired
Medium
gnome-software (Ubuntu)
Won't Fix
High
Unassigned
ubuntu-themes (Ubuntu)
Won't Fix
High
Unassigned

Bug Description

# Test case 1:

1. Open a new version of gnome-software/Ubuntu Software
2. Search for soft
3. No results are shown
4. Do something outside the gnome-software window, e.g mouse click or focus on another window, and the results are shown.

# Test case 2 (reliably reproduces issue every time):

1. Open gnome software
2. Install or uninstall rocketchat
3. Close gnome software
4. Open gnome software
5. Search for libreoffice
- No search results are being displayed.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-software 3.26.0-0ubuntu3
ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3
Uname: Linux 4.13.0-12-generic x86_64
ApportVersion: 2.20.7-0ubuntu1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 30 09:28:37 2017
InstallationDate: Installed on 2017-09-15 (14 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170915)
InstalledPlugins:
 gnome-software-plugin-flatpak N/A
 gnome-software-plugin-limba N/A
 gnome-software-plugin-snap 3.26.0-0ubuntu3
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Per-Inge (per-inge-hallin) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

thank you for your bug report, do you get any error displayed in the ui? trying here it works unless the snap query timeouts which blocks it to return other results but that's indicated in a notification

Revision history for this message
Per-Inge (per-inge-hallin) wrote : Re: [Bug 1720510] Re: No results after search

No I don't get any errors.
Tested again.on two installations on the same hardware.
- Restarted the the computer.
 - Started Ubuntu Software from the doc
- Search for "soft" and the result was presented
- Closed Ubuntu Software
- Started Ubuntu Software from the doc
- Search for "soft" and the result wasn't presented
- Clicked outside the Ubuntu Software window and the result was shown.

Will check on a new installation with other hardware later.

2017-10-01 2:24 GMT+02:00 Sebastien Bacher <email address hidden>:

> thank you for your bug report, do you get any error displayed in the ui?
> trying here it works unless the snap query timeouts which blocks it to
> return other results but that's indicated in a notification
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1720510
>
> Title:
> No results after search
>
> Status in gnome-software package in Ubuntu:
> New
>
> Bug description:
> Test case:
> Open a new version of gnome-software/Ubuntu Software
> Search for soft
> No results are shown
> Do something outside the gnome-software window, e.g mouse click or focus
> on another window, and the results are shown.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 17.10
> Package: gnome-software 3.26.0-0ubuntu3
> ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3
> Uname: Linux 4.13.0-12-generic x86_64
> ApportVersion: 2.20.7-0ubuntu1
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> Date: Sat Sep 30 09:28:37 2017
> InstallationDate: Installed on 2017-09-15 (14 days ago)
> InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64
> (20170915)
> InstalledPlugins:
> gnome-software-plugin-flatpak N/A
> gnome-software-plugin-limba N/A
> gnome-software-plugin-snap 3.26.0-0ubuntu3
> SourcePackage: gnome-software
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/gnome-software/
> +bug/1720510/+subscriptions
>

--
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Revision history for this message
Sebastien Bacher (seb128) wrote :

confirmed, there is a similar problem when browsing categories described on a duplicate

"open gnome-software, select a category and view an application in a subcategory. I navigate back using the button in the GUI and then select a different subcategory."

summary: - No results after search
+ Content sometime not display until a focus/geometry change
Changed in gnome-software (Ubuntu):
importance: Undecided → High
status: New → Confirmed
Revision history for this message
Sebastien Bacher (seb128) wrote :
Changed in gnome-software (Ubuntu):
status: Confirmed → Triaged
Changed in gnome-software:
importance: Unknown → Medium
status: Unknown → Confirmed
Changed in gnome-software:
status: Confirmed → Expired
Revision history for this message
Merlijn Sebrechts (merlijn-sebrechts) wrote :

I did some more testing for this bug. I can't reproduce it using Communitheme. This seems to be an Ambiance-specific issue.

I can relieably reproduce this every time using the following workflow on Ambiance and not on Communitheme:

1. Open gnome software
2. Install or uninstall rocketchat
3. Close gnome software
4. Open gnome software
5. Search for libreoffice
- No search results are being displayed. Two ways to show the search results:
 a) go back to gnome software home page and search again -> search displays now
 b) click on another window (of another application) -> search results appear as soon as you click.

description: updated
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu-themes (Ubuntu):
status: New → Confirmed
affects: ubuntu-themes → ubuntu-themes (Ubuntu)
Changed in ubuntu-themes (Ubuntu):
status: New → Triaged
importance: Undecided → High
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.

Ubuntu 17.10 (artful) reached end-of-life on July 19, 2018.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in.

Changed in ubuntu-themes (Ubuntu):
status: Triaged → Won't Fix
Changed in gnome-software (Ubuntu):
status: Triaged → Won't Fix
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