| 2017-09-29 20:09:00 |
Dan |
bug |
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|
added bug |
| 2017-09-29 20:10:22 |
Dan |
attachment removed |
JournalErrors.txt https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1720442/+attachment/4958912/+files/JournalErrors.txt |
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| 2017-09-29 20:21:02 |
Dan |
attachment added |
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journalctl.txt https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1720442/+attachment/4958915/+files/journalctl.txt |
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| 2017-09-29 20:22:35 |
Dan |
tags |
amd64 apport-bug artful wayland-session |
amd64 apport-bug artful gnome-software wayland-session |
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| 2017-09-29 20:24:42 |
Dan |
description |
Ubuntu version: Ubuntu Artful Aardvark (development branch), Release: 17.10
gnome-software package version: 3.26.0-0ubuntu2
Expected: To be able to use the application.
What happened instead: The application crashes after several seconds. Bug replicated every time the application is opened, rending it entirely unusable.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-software 3.26.0-0ubuntu2
ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3
Uname: Linux 4.13.0-12-generic x86_64
ApportVersion: 2.20.7-0ubuntu1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Sep 29 21:01:06 2017
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-09-14 (15 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170912)
InstalledPlugins:
gnome-software-plugin-flatpak N/A
gnome-software-plugin-limba N/A
gnome-software-plugin-snap 3.26.0-0ubuntu2
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install) |
Ubuntu version: Ubuntu Artful Aardvark (development branch), Release: 17.10
gnome-software package version: 3.26.0-0ubuntu2
Expected: To be able to use the application.
What happened instead: The application crashes after several seconds. Bug replicated every time the application is opened, rending it entirely unusable.
Journald shows a segfault, as per attached snippet.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-software 3.26.0-0ubuntu2
ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3
Uname: Linux 4.13.0-12-generic x86_64
ApportVersion: 2.20.7-0ubuntu1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Sep 29 21:01:06 2017
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-09-14 (15 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170912)
InstalledPlugins:
gnome-software-plugin-flatpak N/A
gnome-software-plugin-limba N/A
gnome-software-plugin-snap 3.26.0-0ubuntu2
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install) |
|
| 2017-10-01 00:28:38 |
Sebastien Bacher |
gnome-software (Ubuntu): importance |
Undecided |
High |
|
| 2017-10-01 00:28:38 |
Sebastien Bacher |
gnome-software (Ubuntu): status |
New |
Incomplete |
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| 2017-10-01 19:02:42 |
Dan |
attachment added |
|
backtrace https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1720442/+attachment/4960053/+files/gdb-gnome-software.txt |
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| 2017-10-17 13:30:53 |
Sebastien Bacher |
gnome-software (Ubuntu): status |
Incomplete |
New |
|
| 2017-10-17 14:25:32 |
Dan |
attachment added |
|
backtrace.gnome-software.17-oct-2017.txt https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1720442/+attachment/4973665/+files/gdb-gnome-software.txt |
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| 2017-10-19 19:25:19 |
Dan |
attachment added |
|
backtrace.gnome-software.19-oct-2017.txt https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1720442/+attachment/4976549/+files/gdb-gnome-software.txt |
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| 2017-10-23 23:34:29 |
Dan |
attachment added |
|
nc.txt https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1720442/+attachment/4989635/+files/nc.txt |
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| 2017-10-26 00:29:16 |
Robert Ancell |
summary |
Software (gnome-software) crashes after several seconds. Entirely unusable. |
Crashes if broken snaps installed |
|
| 2017-10-26 01:00:01 |
Robert Ancell |
nominated for series |
|
Ubuntu Bionic |
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| 2017-10-26 01:00:01 |
Robert Ancell |
bug task added |
|
gnome-software (Ubuntu Bionic) |
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| 2017-10-26 01:00:01 |
Robert Ancell |
nominated for series |
|
Ubuntu Artful |
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| 2017-10-26 01:00:01 |
Robert Ancell |
bug task added |
|
gnome-software (Ubuntu Artful) |
|
| 2017-10-26 01:00:16 |
Robert Ancell |
gnome-software (Ubuntu Artful): importance |
Undecided |
High |
|
| 2017-10-26 01:08:01 |
Launchpad Janitor |
branch linked |
|
lp:~ubuntu-desktop/gnome-software/ubuntu |
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| 2017-10-26 01:08:44 |
Robert Ancell |
gnome-software (Ubuntu Artful): status |
New |
Fix Committed |
|
| 2017-10-26 01:08:46 |
Launchpad Janitor |
branch linked |
|
lp:~ubuntu-desktop/gnome-software/ubuntu-artful |
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| 2017-10-26 01:08:46 |
Robert Ancell |
gnome-software (Ubuntu Bionic): status |
New |
Fix Committed |
|
| 2017-10-26 14:06:44 |
Launchpad Janitor |
gnome-software (Ubuntu Bionic): status |
Fix Committed |
Fix Released |
|
| 2017-10-29 23:24:26 |
Robert Ancell |
description |
Ubuntu version: Ubuntu Artful Aardvark (development branch), Release: 17.10
gnome-software package version: 3.26.0-0ubuntu2
Expected: To be able to use the application.
What happened instead: The application crashes after several seconds. Bug replicated every time the application is opened, rending it entirely unusable.
Journald shows a segfault, as per attached snippet.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-software 3.26.0-0ubuntu2
ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3
Uname: Linux 4.13.0-12-generic x86_64
ApportVersion: 2.20.7-0ubuntu1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Sep 29 21:01:06 2017
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-09-14 (15 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170912)
InstalledPlugins:
gnome-software-plugin-flatpak N/A
gnome-software-plugin-limba N/A
gnome-software-plugin-snap 3.26.0-0ubuntu2
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install) |
[Impact]
GNOME Software crashes if a broken snap is installed.
[Test Case]
1. Create and install a local snap:
$ mkdir -p /tmp/broken-snap/meta
$ printf "name: broken-snap\nversion: 1\n" > /tmp/broken-snap/meta/snap.yaml
$ sudo snap try /tmp/broken-snap
2. Break the snap
$ rm /tmp/broken-snap/meta/snap.yaml
3. Confirm the snap is broken:
$ snap list
Name Version Rev Developer Notes
broken-snap x1 try,broken
4. Restart gnome-software
$ killall gnome-software
5. Open GNOME Software and go to installed tab. Wait for items to load.
Expected result:
Installed snaps are shown
Observed result:
GNOME Software crashes.
[Regression Potential]
Fix is to handle fields missing in broken snaps. Some risk of breaking related code. |
|
| 2017-11-16 23:10:20 |
Brian Murray |
bug |
|
|
added subscriber Ubuntu Stable Release Updates Team |
| 2017-11-16 23:10:22 |
Brian Murray |
bug |
|
|
added subscriber SRU Verification |
| 2017-11-16 23:10:25 |
Brian Murray |
tags |
amd64 apport-bug artful gnome-software wayland-session |
amd64 apport-bug artful gnome-software verification-needed verification-needed-artful wayland-session |
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| 2017-11-17 03:07:15 |
Dan |
tags |
amd64 apport-bug artful gnome-software verification-needed verification-needed-artful wayland-session |
amd64 apport-bug artful gnome-software verification-done-artful verification-needed wayland-session |
|
| 2017-12-05 23:00:16 |
Launchpad Janitor |
gnome-software (Ubuntu Artful): status |
Fix Committed |
Fix Released |
|
| 2017-12-05 23:00:33 |
Brian Murray |
removed subscriber Ubuntu Stable Release Updates Team |
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