Admin authentication prompt not shown first time Install is clicked

Bug #1717635 reported by Wes
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-software (Ubuntu)
New
Low
Unassigned

Bug Description

To reproduce:

As a standard non-admin user, download Google Chrome .deb file and open it with software install.
Click the Install button

Expected:
Authenticate prompt for administrator password, and proceeds with installation on clicking install the first time.

Actual:
Nothing happens, orange progress seen on button, but no admin prompt first time. Have to click install a second time after this for the admin prompt to be displayed.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: gnome-software 3.20.5-0ubuntu0.16.04.5
ProcVersionSignature: Ubuntu 4.10.0-33.37~16.04.1-generic 4.10.17
Uname: Linux 4.10.0-33-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
CurrentDesktop: Unity
Date: Sat Sep 16 00:29:56 2017
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-09-14 (1 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
JournalErrors:
 Error: command ['journalctl', '-b', '--priority=warning', '--lines=1000'] failed with exit code 1: Hint: You are currently not seeing messages from other users and the system.
       Users in the 'systemd-journal' group can see all messages. Pass -q to
       turn off this notice.
 No journal files were opened due to insufficient permissions.
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Wes (wesinator) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. Do you get the issue every time? Is that specific to chrome or does it do it with other debs as well?

Changed in gnome-software (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Wes (wesinator) wrote :

@seb128 Happened almost every time. Also observed with other debs such as https://atom.io/download/deb

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-software (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-software (Ubuntu):
status: Incomplete → Expired
Changed in gnome-software (Ubuntu):
status: Expired → New
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