Software gives GDBUS.Error:org.freedesktop.Dbus.Error.ServiceUnkown Error message on first launch and when software sources changed

Bug #1713009 reported by David Pearson on 2017-08-25
22
This bug affects 4 people
Affects Status Importance Assigned to Milestone
gnome-software (Ubuntu)
Medium
Iain Lane

Bug Description

Software gives GDBUS.Error:org.freedesktop.Dbus.Error.ServiceUnkown Error message on first launch and when software sources changed.

Full message is "Sorry. Something went wrong. GDBUS.Error:org.freedesktop.Dbus.Error.ServiceUnkown: The name org.gnome.shell was not provided by any .service files.

This leaves the images for Editors picks and recent released missing.

Upon restart the recent release appear, howeve editors picks are still missing

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-software 3.25.91-1ubuntu1
ProcVersionSignature: Ubuntu 4.12.0-11.12-generic 4.12.5
Uname: Linux 4.12.0-11-generic x86_64
ApportVersion: 2.20.6-0ubuntu7
Architecture: amd64
CurrentDesktop: XFCE
Date: Fri Aug 25 10:11:20 2017
ExecutablePath: /usr/bin/gnome-software
InstallationDate: Installed on 2017-08-25 (0 days ago)
InstallationMedia: Xubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170825)
InstalledPlugins:
 gnome-software-plugin-flatpak N/A
 gnome-software-plugin-limba N/A
 gnome-software-plugin-snap 3.25.91-1ubuntu1
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)

David Pearson (akxwi-dave) wrote :
Iain Lane (laney) wrote :

Cheers. One of the plugins was trying to communicate with GNOME Shell even if it wasn't running. I just fixed that upstream, and it's going to be in the next release.

https://git.gnome.org/browse/gnome-software/commit/?id=511b4ab35c71a0e13b86986b7fefcde96f57a651

Changed in gnome-software (Ubuntu):
status: New → Fix Committed
assignee: nobody → Iain Lane (laney)
Changed in gnome-software (Ubuntu):
importance: Undecided → Medium
d52fr (d52fr) wrote :

When opening gnome-software for update, this message pops-up :
Sorry, something went wrong GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown:The nameorg.gnome.Shell was not provided by any .service files
My config :
Version 17.10 (Artful Aardvark) 64-bit
Noyau Linux 4.12.0-11-generic x86_64
MATE 1.18.0
Memory : 2 GiB
Free disk space : 11,5 GiB
Language : french

Sebastien Bacher (seb128) wrote :

the update is in Ubuntu now

Changed in gnome-software (Ubuntu):
status: Fix Committed → Fix Released
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