gnome-software on Ubuntu 17.04 distro wont install downloaded apps

Bug #1682879 reported by Scott Burkhalter
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This bug affects 1 person
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gnome-software (Ubuntu)
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Bug Description

Downloaded gitkraken from https://www.gitkraken.com/download
Downlaod file was saved in my user ~/Downloads folder is gitkraken-amd64.deb
Clicked on file in Downloads folder and it opens `Ubuntu Software` app and offers an `Install` button
Click Install button and nothing happens. The button goes through the click-state changes visually but the app is not installed

To install the app I have to open a terminal and run
sudo dpkg -i ~/Downlaods/gitkraken-amd64.deb
sudp apt install -y -f

In the GUI app, I am not prompted to elevate, no error is given and no action results from clicking on the button.

This is a clean, fresh install of 17.04 from 4/12/2017 (disk repartitioned by defaults and OS installed fresh on the clean disk)

Repro'd same behavior with Google Chrome .deb file - had to install it manually.

ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: gnome-software 3.22.7-0ubuntu3
ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
Uname: Linux 4.10.0-19-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
CurrentDesktop: Unity:Unity7
Date: Fri Apr 14 09:54:04 2017
InstallationDate: Installed on 2017-04-14 (0 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Scott Burkhalter (soultech) wrote :
Revision history for this message
Scott Burkhalter (soultech) wrote :

I'm not sure I agree that this is a duplicate of 1672424. 1672424 bug documents in step 2 that an error message is displayed when the gnome-software app is starting, stating 'Sorry this did not work The file is not supported'.

The behavior I characterized is different.

gnome-software starts fine, and presents its UI with the Install button.

When the Install button is clicked - nothing happens. There is no error message and I have not been able to locate a log messages either (but I may not know where to look).

Also, I should also mention that using 'dpkg -i <pkg.deb> && apt install -f -y' the software installs successfully so this is not a package problem.

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