Gnome software occasionally gets stuck trying to refresh to search for updates

Bug #1602017 reported by mattebuntu on 2016-07-11
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-software (Ubuntu)
Medium
Unassigned

Bug Description

Gnome software sometimes gets stuck loading a section (blank background with orange spinning ring), especially when refreshing the "updates" section. This might affect other sections and pages if you are browsing the app in the meantime. The only way to resolve this is to kill the gnome-software process.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: gnome-software 3.20.1+git20160617.1.0440874.ubuntu-xenial-0ubuntu1~16.04.1
ProcVersionSignature: Ubuntu 4.4.0-28.47-generic 4.4.13
Uname: Linux 4.4.0-28-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Jul 11 16:36:26 2016
ExecutablePath: /usr/bin/gnome-software
InstallationDate: Installed on 2016-06-14 (26 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)

Changed in gnome-software (Ubuntu):
importance: Undecided → Medium
To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers