Cannot evalute user reviews in Software

Bug #1567845 reported by Alessandro Viprati on 2016-04-08
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
gnome-software (Ubuntu)
Medium
Unassigned

Bug Description

Many applications in Software have reviews written by users. In Ubuntu Software Center users were able to mark reviews as useful (or not) by selecting the correct choice in "Was this review useful to you?" under every review.
Now this is not working anymore.
First of all, no indications are given if people considered a review useful or not (see PNG attached, it's the same comment for Inkscape in USC and Software).
Every time I choose "Yes" or "No" under a review, the question disappears.
Closing and launching again Software, the question is again here but without indications of how many people found it useful.

 = How to reproduce =
 * launch Software
 * select an app with some reviews, then click "Yes" under a review
 * login with SSO
 * then notice that the text "Was this review useful to you?" disappears
 * close and launch again Software
 * select again the same app, then notice the text "Was this review useful to you?" is back

 = Expected result =
 * If a review has been evaluated by some users, you should read the text "5 of 6 people found this review useful" or similar.
 * Click "Yes" → should appear the text "you and 3 more people found this review useful" or similar.
 * Click "No" → should appear the text " you found this review not helpful" or similar.

For more info: https://wiki.ubuntu.com/SoftwareCenter/RatingsAndReviews

DistroRelease: Ubuntu 16.04
Package: gnome-software 3.20.1~git20160331.78d1aab-0ubuntu2
Uname -r: 4.4.0-17-generic
Architecture: amd64
CurrentDesktop: Unity

description: updated
description: updated
summary: - Cannot mark reviews as useful or not in Software
+ Cannot evalute reviews in Software
summary: - Cannot evalute reviews in Software
+ Cannot evalute user reviews in Software
Changed in gnome-software (Ubuntu):
importance: Undecided → Low
Changed in gnome-software (Ubuntu):
importance: Low → High
Changed in gnome-software (Ubuntu):
importance: High → Medium
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-software (Ubuntu):
status: New → Confirmed
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