gnome-software crashed with SIGSEGV in gtk_stack_set_visible_child_name()

Bug #1552074 reported by chew2train
516
This bug affects 112 people
Affects Status Importance Assigned to Milestone
gnome-software (Ubuntu)
Triaged
Medium
Unassigned

Bug Description

the application crashed while using the web browser

ProblemType: Crash
DistroRelease: Ubuntu 16.04
Package: gnome-software 3.19.92~git20160302.faa1f16-0ubuntu1
ProcVersionSignature: Ubuntu 4.4.0-9.24-generic 4.4.3
Uname: Linux 4.4.0-9-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia
ApportVersion: 2.20-0ubuntu3
Architecture: amd64
CurrentDesktop: Unity
Date: Tue Mar 1 19:28:27 2016
EcryptfsInUse: Yes
ExecutablePath: /usr/bin/gnome-software
InstallationDate: Installed on 2016-02-28 (3 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160125)
ProcCmdline: /usr/bin/gnome-software --gapplication-service
ProcEnviron:
 XDG_RUNTIME_DIR=<set>
 SHELL=/bin/bash
 LANGUAGE=en_US
 PATH=(custom, no user)
 LANG=en_US.UTF-8
SegvAnalysis:
 Segfault happened at: 0x7f8cfef66207 <gtk_stack_set_visible_child_name+7>: mov 0x28(%rdi,%rax,1),%edx
 PC (0x7f8cfef66207) ok
 source "0x28(%rdi,%rax,1)" (0xfffffffffffffeb8) not located in a known VMA region (needed readable region)!
 destination "%edx" ok
SegvReason: reading unknown VMA
Signal: 11
SourcePackage: gnome-software
StacktraceTop:
 gtk_stack_set_visible_child_name () from /usr/lib/x86_64-linux-gnu/libgtk-3.so.0
 ?? ()
 g_closure_invoke () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
 ?? () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
 g_signal_emit_valist () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
Title: gnome-software crashed with SIGSEGV in gtk_stack_set_visible_child_name()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

Revision history for this message
chew2train (chew2train-yahoo) wrote :
Revision history for this message
Apport retracing service (apport) wrote :

StacktraceTop:
 gtk_stack_set_visible_child_name (stack=0x0, name=0x44ee7e "spinner") at /build/gtk+3.0-qjgeoX/gtk+3.0-3.18.8/./gtk/gtkstack.c:1812
 gs_shell_installed_load (self=<optimized out>) at gs-shell-installed.c:245
 gs_shell_installed_load (self=<optimized out>) at gs-shell-installed.c:224
 gs_shell_installed_reload (self=<optimized out>) at gs-shell-installed.c:255
 gs_shell_updates_changed_cb (plugin_loader=<optimized out>, shell=<optimized out>) at gs-shell.c:510

Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt
Revision history for this message
Apport retracing service (apport) wrote : StacktraceSource.txt
Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt
Changed in gnome-software (Ubuntu):
importance: Undecided → Medium
tags: removed: need-amd64-retrace
information type: Private → Public
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-software (Ubuntu):
status: New → Confirmed
Revision history for this message
liamdawe (liamdawe) wrote :

This came up while I wasn't even using it, I didn't even have it open.

Revision history for this message
Alexander Bejarano (alexbh) wrote :

crashed while updating + libreoffice + firefox at the same time

Revision history for this message
Rifester (rife-mark) wrote :

Crashed while updating via terminal with Firefox open.

Revision history for this message
Jérôme Poulin (jeromepoulin) wrote :

Crash by right clicking an icon and asking for details.

Revision history for this message
Noah Haskell (nstephenh) wrote :

Was notified that the program crashed after closing the program.

Revision history for this message
Moltes (trash-h) wrote :
William Hua (attente)
Changed in gnome-software (Ubuntu):
assignee: nobody → William Hua (attente)
status: Confirmed → In Progress
tags: added: bugpattern-needed
Changed in gnome-software (Ubuntu):
assignee: William Hua (attente) → nobody
Changed in gnome-software (Ubuntu):
status: In Progress → Triaged
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