Ubuntu
gnome-shell package

gnome-shell crashed with SIGSEGV in xmlNewInputFromFile__internal_alias()

Bug #978341 reported by PeteGordon on 2012-04-10

16

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	gnome-shell (Ubuntu)	Invalid	Medium	Unassigned

Bug Description

This happens when starting gnome-shell

ProblemType: Crash
DistroRelease: Ubuntu 12.04
Package: gnome-shell 3.4.0-0ubuntu2
ProcVersionSignature: Ubuntu 3.2.0-22.35-generic-pae 3.2.14
Uname: Linux 3.2.0-22-generic-pae i686
ApportVersion: 2.0-0ubuntu5
Architecture: i386
CrashCounter: 1
Date: Tue Apr 10 21:32:41 2012
Disassembly: => 0x21: Cannot access memory at address 0x21
ExecutablePath: /usr/bin/gnome-shell
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta i386 (20120301)
ProcCmdline: /usr/bin/gnome-shell
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
SegvReason: executing NULL VMA
Signal: 11
SourcePackage: gnome-shell
Title: gnome-shell crashed with SIGSEGV in xmlNewInputFromFile()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

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Revision history for this message

PeteGordon (petegordon007) wrote on 2012-04-10:

#1

Dependencies.txt Edit (8.7 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (61.6 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (796 bytes, text/plain; charset="utf-8")
Registers.txt Edit (486 bytes, text/plain; charset="utf-8")
SegvAnalysis.txt Edit (142 bytes, text/plain; charset="utf-8")
Stacktrace.txt Edit (4.4 KiB, text/plain; charset="utf-8")
StacktraceTop.txt Edit (236 bytes, text/plain; charset="utf-8")
ThreadStacktrace.txt Edit (8.9 KiB, text/plain; charset="utf-8")
XsessionErrors.txt Edit (785 bytes, text/plain; charset="utf-8")

Revision history for this message

PeteGordon (petegordon007) wrote on 2012-04-10:

#2

syslog.txt Edit (2.8 KiB, text/plain)

I've attached an excerpt of /var/log/syslog which contains some details of the error

Revision history for this message

Apport retracing service (apport) wrote on 2012-04-10: Stacktrace.txt

#4

Stacktrace.txt Edit (37.3 KiB, text/plain)

Revision history for this message

Apport retracing service (apport) wrote on 2012-04-10: StacktraceTop.txt

#5

StacktraceTop.txt Edit (592 bytes, text/plain)

Revision history for this message

Apport retracing service (apport) wrote on 2012-04-10: ThreadStacktrace.txt

#6

ThreadStacktrace.txt Edit (47.6 KiB, text/plain)

Changed in gnome-shell (Ubuntu):
importance:	Undecided → Medium
summary:	- gnome-shell crashed with SIGSEGV in xmlNewInputFromFile() + gnome-shell crashed with SIGSEGV in + xmlNewInputFromFile__internal_alias()
tags:	removed: need-i386-retrace

Revision history for this message

PeteGordon (petegordon007) wrote on 2012-04-10:

#7

Turning off the onscreen keyboard in Accessability > Typing > Onscreen Keyboard allowed gnome-shell to startup. This is a reproduceable problem for me. I always get the error when the keyboard is on.

visibility:

private → public

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-04-26:

#8

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-shell (Ubuntu):
status:	New → Confirmed

Jeremy Bícha (jbicha) on 2017-05-13

Changed in gnome-shell (Ubuntu):
status:	Confirmed → Invalid

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