GNOME Shell crashed with signal 11 on drag and drop panel

[Julian Briggs]

GNOME Shell crashed with signal 11

I use Eclipse IDE
gnome-shell crashes
1. when I drag and drop a panel
2. when I click a link in a pop-up

May 12 09:05:49 ssfdt0 gnome-shell[2628]: Window manager warning: Ping serial 11101399 was reused for window 0x22000f4, previous use was for window 0x22000ac.
May 12 10:08:44 ssfdt0 gnome-shell[2628]: GNOME Shell crashed with signal 11
May 12 10:08:44 ssfdt0 gnome-shell[2628]: == Stack trace for context 0x5f09d93378c0 ==
May 12 10:08:44 ssfdt0 gnome-shell[2628]: #0 5f09d9403208 i resource:///org/gnome/shell/ui/init.js:21 (247195570bf0 @ 48)
May 12 10:10:06 ssfdt0 gnome-shell[3409]: (EE) failed to read Wayland events: Broken pipe

[Daniel van Vugt (vanvugt)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.

[Julian Briggs (jrcbriggs)]

root@ssfdt0:/var/crash# ll _usr_bin_gnome-shell.1000*
-rw-r----- 1 ph1jb whoopsie 57293630 May 14 14:37 _usr_bin_gnome-shell.1000.crash
-rw-r--r-- 1 ph1jb whoopsie 0 May 14 14:37 _usr_bin_gnome-shell.1000.upload
-rw------- 1 whoopsie whoopsie 37 May 14 14:37 _usr_bin_gnome-shell.1000.uploaded
root@ssfdt0:/var/crash# cat _usr_bin_gnome-shell.1000.uploaded
1daf1616-11f7-11ef-9df5-fa163ec44ecd
root@ssfdt0:/var/crash#

[Daniel van Vugt (vanvugt)]

Thanks. Unfortunately I'm not seeing sufficient information there (https://errors.ubuntu.com/oops/1daf1616-11f7-11ef-9df5-fa163ec44ecd) so please repeat the steps in comment #1 a few times.

[Julian Briggs (jrcbriggs)]

Hi Daniel,

I hope the appended helps.

Kind Regards
Julian

ph1jb@ssfdt0:/var/crash$ ubuntu-bug _usr_bin_gnome-shell.1000.crash
ph1jb@ssfdt0:/var/crash$ ll -t
total 44464
drwxrwxrwt  2 root     whoopsie     4096 May 18 10:09 ./
-rw-------  1 whoopsie whoopsie       37 May 18 10:07
_usr_bin_gnome-shell.1000.uploaded
-rw-r--r--  1 ph1jb    whoopsie        0 May 18 10:07
_usr_bin_gnome-shell.1000.upload
-rw-r-----  1 ph1jb    whoopsie 45511089 May 18 10:07
_usr_bin_gnome-shell.1000.crash
drwxr-xr-x 14 root     root         4096 May  3 10:58 ../
ph1jb@ssfdt0:/var/crash$ sudo -s
root@ssfdt0:/var/crash# cat _usr_bin_gnome-shell.1000.uploaded
0aeb40f0-14f6-11ef-8b68-fa163ec8ca8c
root@ssfdt0:/var/crash#

On 15/05/2024 09:10, Daniel van Vugt wrote:
> Thanks. Unfortunately I'm not seeing sufficient information there
> (https://errors.ubuntu.com/oops/1daf1616-11f7-11ef-9df5-fa163ec44ecd) so
> please repeat the steps in comment #1 a few times.
>
--
Julian Briggs

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Franz Seidl (franz-s)]

I started

export SHELL_DEBUG=all
gdb --args gnome-shell --replace --wayland --nested

and got attached messages after challenging the crash.

Is it helpful?

And ... is it related to bug https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/2061739 (because of meta_wayland_transaction_commit)?

[Daniel van Vugt (vanvugt)]

Comment #6 is bug 2061739, and reviewing Julian's https://errors.ubuntu.com/oops/1daf1616-11f7-11ef-9df5-fa163ec44ecd again it looks like that too is probably the same crash.