Window borders and shadows missing from GTK3 dialogs

[florin]

I have a fresh Ubuntu 24.04 instalation and some of the windows have a few problems. Some are probably caused by theming, as the windows' borders (or their color) makes them impossible to discern from the background windows.

Just earlier I discovered another bug, related to detecting the click and window I clicked. I am trying to see the sub-content of a software update but the system reacts as I clicked the window below. In the recording you can see this happening both with the Terminal and with Firefox.

I have plenty of screenshots and also a screen recording that show the bugs.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: gnome-shell 46.0-0ubuntu5
ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
Uname: Linux 6.8.0-31-generic x86_64
ApportVersion: 2.28.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Apr 30 00:37:47 2024
DisplayManager: gdm3
InstallationDate: Installed on 2024-04-26 (3 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
RelatedPackageVersions: mutter-common 46.0-1ubuntu9
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

[florin (florin-arjocu)]

Here is a compilation of 4 screenshots I made. It shows the theming problem (I think).

[Daniel van Vugt (vanvugt)]

Thanks for the bug report.

Firstly please open a separate bug about the clicking issue (although it sounds related to bug 2063831). We need each bug report to only describe one problem.

For the window borders issue please try:

1. Deleting all local extensions:

   cd ~/.local/share/gnome-shell/
   rm -rf extensions

   and then log in again.

2. If the problem still isn't solved then try resetting to system default settings:

   dconf reset -f /

   and then log in again.

3. If the problem still isn't solved then please run:

   journalctl -b0 > journal.txt
   dconf dump / > dconfchanges.txt

   and attach the resulting text files here.

[Paulo Narciso (p-narciso1979)]

I'm also affected by this bug. Log out and log in again fixes it, but after restarting the system it's broken again. Apps like transmission, vlc, libreoffice are affected. Nautilus, Rhythmbox or terminal have borders and shadow around it looking as it should.

[Etsuya Akimoto (etsuya233)]

I recently upgraded from Ubuntu 23.10 to Ubuntu 24.04 and encountered this issue. When this issue occurs, I found that I couldn't resize windows by dragging the border, and the area near the border became unresponsive, redirecting my focus to the window behind it upon clicking. Notably, this issue seemed isolated to gtk3 applications such as Intellij IDEA and VMware Player.

[David (david431)]

I have also encountered this issue. Also QT and Electron applications have no border/shadow.

[David (david431)]

I've noticed something, maybe this will help: all windows with SSD don't work properly, windows with CSD work as expected. Firefox main window with CSD works, sub-windows without don't.

[Vitaly Akulin (n1gt)]

I have also encountered this issue when autologin enabled. Also Telegram (flatpak) and GIMP applications have no border/shadow, and I couldn't resize windows by dragging the border. Log out and log in again fixes it, but after restarting the system it's broken again.

[florin (florin-arjocu)]

If it helps, I also have autologin.

[Paulo Narciso (p-narciso1979)]

Me also.

[David (david431)]

I don't use autologin.