[NVIDIA] Ubuntu 24.04 detects a third unknown monitor (instead of two)

Bug #2062089 reported by Cristiano Fraga G. Nunes
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
nvidia-graphics-drivers-535 (Ubuntu)
New
Undecided
Unassigned

Bug Description

I recently installed Ubuntu 24.04 for testing purposes and have encountered an unexpected issue.

The 'Displays' configuration indicates the presence of three monitors, like this:
1) Dell Inc. 27"
2) Dell Inc. 27"
3) Unknown Display
However, I only have two displays and not a third one.

When moving the cursor to the extreme right corner of the screen, the entire display shifts to the right. Below are the pertinent details:

Configuration:
- Utilizing: two monitors
- Graphics Card: NVIDIA GeForce GTX 1660 SUPER
- Environment: Xorg
- Driver Version: Nvidia driver 535.161.07

This behavior disrupts normal workflow and consistency in display management. Any insights or solutions to address this issue would be greatly appreciated. Thank you for your attention to this matter.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: gnome-shell 46.0-0ubuntu5
ProcVersionSignature: Ubuntu 6.8.0-22.22-generic 6.8.1
Uname: Linux 6.8.0-22-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.0-0ubuntu1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 17 21:43:13 2024
DisplayManager: gdm3
InstallationDate: Installed on 2024-04-17 (0 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Beta amd64 (20240417.2)
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
RelatedPackageVersions: mutter-common 46.0-1ubuntu7
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Cristiano Fraga G. Nunes (cfgnunes) wrote :
summary: - [NVIDIA] Moving the cursor to right corner of the screen, moves the
- screen view
+ [NVIDIA] Cursor movement to right corner causes screen shift
description: updated
summary: - [NVIDIA] Cursor movement to right corner causes screen shift
+ [NVIDIA] Ubuntu 24.04 detects three monitors instead of two
summary: - [NVIDIA] Ubuntu 24.04 detects three monitors instead of two
+ [NVIDIA] Ubuntu 24.04 detects a third unknown monitor (instead of two)
description: updated
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 2060268, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

affects: gnome-shell (Ubuntu) → nvidia-graphics-drivers-535 (Ubuntu)
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