Unable to click on top left screen

Bug #2060665 reported by Yoann M
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
New
Undecided
Unassigned

Bug Description

Random after some time, the top left of the screen can't be clicked (not even the mouse move event are dispatched to the window)

Using the Wayland (Alt + F2) "lg" show that a transparent box (385 width x 56 height) is over, unable to close it

[0x6204284ebac0 StLabel.message-title:insensitive first-child("Some window title")]

It seems to be a notification window or something, and it's blocked here.

The only way to fix it is to close the session, killing everything
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DisplayManager: gdm3
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-01-01 (846 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
Package: gnome-shell 42.9-0ubuntu2
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 6.5.0-28.29~22.04.1-generic 6.5.13
RelatedPackageVersions: mutter-common 42.9-0ubuntu7
Tags: third-party-packages wayland-session jammy
Uname: Linux 6.5.0-28-generic x86_64
UpgradeStatus: Upgraded to jammy on 2022-05-01 (726 days ago)
UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True

Revision history for this message
Yoann M (yoannm) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please try using 'xwininfo' to find out what it is. Also in case you mean "top right" or are using an RTL language, see bug 2012388.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

  apport-collect 2060665

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Yoann M (yoannm) wrote : Dependencies.txt

apport information

tags: added: apport-collected jammy third-party-packages wayland-session
description: updated
Revision history for this message
Yoann M (yoannm) wrote : GsettingsChanges.txt

apport information

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Yoann M (yoannm) wrote : ProcCpuinfoMinimal.txt

apport information

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Yoann M (yoannm) wrote : ProcEnviron.txt

apport information

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Yoann M (yoannm) wrote : ShellJournal.txt

apport information

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Yoann M (yoannm) wrote : monitors.xml.txt

apport information

Revision history for this message
Yoann M (yoannm) wrote :

I just got the bug again (you can see it's not very often)

I just sent the debug.

xwininfo is not working on that zone top left zone. I can't click on it. I can only click outside this box.

I tried again with "lg", and the text show that it's some notification. It's some "old" Skype notification.

Stopping Skype do not solve the issue, so I think it's linked with the notification system.

(Note : My notifications are showned on bottom right of my screen, not top left)

Revision history for this message
Yoann M (yoannm) wrote :

First screenshot that show that seems to be a notification

Revision history for this message
Yoann M (yoannm) wrote :

Another screenshot that show the box size

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Sounds like bug 2059819 so we can wait and see if that fixes this too.

Changed in gnome-shell (Ubuntu):
status: Incomplete → New
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