22.04 : Default screenshot utility can be triggered from login-screen but useless.

Bug #2028311 reported by Coeur Noir
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Hi,

Ubuntu 22.04 ( Gnome, GDM, Wayland )

Hitting « PrintScreen » key in login-screen launches default « new » screenshot utility.

It seems to work, at the end it says « picture has been saved in the paperboard ».

But how get hands on that paperboard later ?

No picture is saved in /root.

I suspect the screenshot utility should not be launch-able from login-screen,

as it suggests something impossible to do ( get a screenshot of login-screen. )
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DisplayManager: gdm3
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-06-01 (414 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
Package: gnome-shell 42.9-0ubuntu2
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 5.19.0-46.47~22.04.1-generic 5.19.17
RelatedPackageVersions: mutter-common 42.9-0ubuntu1
Tags: jammy wayland-session
Uname: Linux 5.19.0-46-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo users
_MarkForUpload: True

Coeur Noir (coeur-noir)
description: updated
Revision history for this message
Coeur Noir (coeur-noir) wrote :

After that, when you log in into a session you might believe you have some picture to paste, and it seems it's not the case :

Gimp will say there's no data to paste from paperboard.

So I expect one of these two things :

⋅ make the screenshot available to paste in regular session

or

⋅ make screenshot tool NOT available in login-screen.

Revision history for this message
Daniel van Vugt (vanvugt) wrote (last edit ):

I can't seem to reproduce this. There is no screenshot feature available in the login screen. Are you sure you don't have any extensions installed?

Even if it did work, you should expect screenshots to appear in ~gdm, not ~root

tags: added: jammy
Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

  apport-collect 2028311

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Revision history for this message
Coeur Noir (coeur-noir) wrote : Dependencies.txt

apport information

tags: added: apport-collected wayland-session
description: updated
Revision history for this message
Coeur Noir (coeur-noir) wrote : GsettingsChanges.txt

apport information

Revision history for this message
Coeur Noir (coeur-noir) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Coeur Noir (coeur-noir) wrote : ShellJournal.txt

apport information

Revision history for this message
Coeur Noir (coeur-noir) wrote :

Wait…

…today I don't have this behaviour.

Hitting printscreen key while in login-screen just does nothing.

Yesterday it triggered the screenshot utility each time I tried.

What a joke !

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

No problem. The bug will expire automatically after 2 months if there are no further comments.

In future before reporting a bug against gnome-shell, please try deleting your local extensions first:

  cd ~/.local/share/gnome-shell
  rm -rf extensions

to confirm they are not to blame.

Revision history for this message
Coeur Noir (coeur-noir) wrote :

In the eventuality it happens, ok.

Might be interesting though to know how / why it happened.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-shell (Ubuntu):
status: Incomplete → Expired
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