Clicking on a notification in the notification list no longer raises application window in LTS 22.04.3

Bug #2026727 reported by Harm van Bakel
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

The window raise behavior when clicking on notifications in the notification list has regressed in LTS 22.04.3.

In 22.04.2 clicking on a queued notification in the list would raise the application window and focus e.g. the inbox or chat channel the message was received in. In 22.04.3, when clicking on queued notifications for applications such as thunderbird, slack' and signal the application window is no longer raised and 'Window is ready' notifications are not triggered.

The issue only occurs for queued messages in the message list, for example when 'do not disturb' is enabled. Clicking on pop-up notifications still focuses attention on the application the notification originated from.

Although not a major bug, it's quite annoying as it breaks the workflow and means extra work in finding the application and the channel that the message arrived at.

Due to the many package updates it's not clear to me which update broke the behavior (maybe mutter or gnome-shell) but filing it under shell because of the notification area issue.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: gnome-shell 42.9-0ubuntu2
ProcVersionSignature: Ubuntu 5.15.0-77.84-generic 5.15.108
Uname: Linux 5.15.0-77-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Mon Jul 10 08:47:24 2023
DisplayManager: gdm3
InstallationDate: Installed on 2020-07-02 (1102 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions: mutter-common 42.9-0ubuntu1
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to jammy on 2022-11-19 (232 days ago)

Revision history for this message
Harm van Bakel (hvbakel) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please test without these extensions:

'<email address hidden>',
'<email address hidden>',
'<email address hidden>'

Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Harm van Bakel (hvbakel) wrote :

The issue remains after disabling all non-default extensions. With regards to Signal, I have noticed that enabling the setting 'Draw attention to this window when a notification arrives' will generate an extra notification that "Signal (1) is ready", in addition to the message itself.

In 22.04.2, clicking on either the message notification or the 'ready' notification raises the Signal window. With 22.04.3 proposed packages installed, the Signal window is only raised when clicking on the 'ready' notification but not the message notification.

Changed in gnome-shell (Ubuntu):
status: Incomplete → New
Revision history for this message
Abdulrahman Atta (donratta) wrote :

Same issue here -
Distro: Ubuntu 22.04
GNOME Version: 42.9
Architecture: x86 i9 13th Gen

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-shell (Ubuntu):
status: New → Confirmed
Harm van Bakel (hvbakel)
summary: - Clicking on a notification no longer raises window in LTS 22.04.3
+ Clicking on a notification in the notification list no longer raises
+ window in LTS 22.04.3
Revision history for this message
Harm van Bakel (hvbakel) wrote : Re: Clicking on a notification in the notification list no longer raises window in LTS 22.04.3

Updated the title and description to clarify that the regression is restricted to messages in the notification list and not popup notifications.

description: updated
summary: Clicking on a notification in the notification list no longer raises
- window in LTS 22.04.3
+ application window in LTS 22.04.3
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.