Upon clicking Thunderbird e-mail notifications, the e-mail doesn't open until clicking on a second notification

[Célian Godefroid]

When I receive an e-mail, a notification appears. I click it in order for Thunderbird to open on the correct e-mail. But Thunderbird doesn't open right away, a new notification "'Thunderbird' is ready" appears, which I have to click in order for Thunderbird to open correctly.

Related : https://bugzilla.mozilla.org/show_bug.cgi?id=1745714

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
Uname: Linux 6.2.0-20-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Jun 9 16:31:36 2023
DistUpgraded: 2023-04-21 10:53:49,032 DEBUG Running PostInstallScript: '/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
DistroCodename: lunar
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation CometLake-H GT2 [UHD Graphics] [8086:9bc4] (rev 05) (prog-if 00 [VGA controller])
   Subsystem: Dell CometLake-H GT2 [UHD Graphics] [1028:098f]
   Subsystem: Dell TU117M [GeForce GTX 1650 Ti Mobile] [1028:098f]
InstallationDate: Installed on 2021-04-12 (787 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
MachineType: Dell Inc. XPS 17 9700
ProcEnviron:
 LANG=fr_FR.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.2.0-20-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to lunar on 2023-04-21 (49 days ago)
dmi.bios.date: 03/14/2023
dmi.bios.release: 1.24
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.24.0
dmi.board.name: 0PV91W
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.24.0:bd03/14/2023:br1.24:svnDellInc.:pnXPS179700:pvr:rvnDellInc.:rn0PV91W:rvrA00:cvnDellInc.:ct10:cvr:sku098F:
dmi.product.family: XPS
dmi.product.name: XPS 17 9700
dmi.product.sku: 098F
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.114-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

[Célian Godefroid (celiangodefroid)]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:95.0) Gecko/20100101 Firefox/95.0

Steps to reproduce:

Received an e-mail, saw the notification, clicked it to open the e-mail.

Actual results:

The window did not switch to Thunderbird, it only selected the e-mail within the Thunderbird window. I then had to manually switch to Thunderbird to read the e-mail.

Expected results:

The window should have switched to Thunderbird, with a focus on the e-mail I received and for which I clicked the notification.

[Andre Klapper (a9016009)]

If Ubuntu's notifications are broken, have you reported this to Ubuntu?

[Célian Godefroid (celiangodefroid)]

(In reply to Andre Klapper from comment #1)
> If Ubuntu's notifications are broken, have you reported this to Ubuntu?

Pretty sure some other notifications do work. I'm about to report it to Ubuntu aswell.

[Andre Klapper (a9016009)]

Please provide a link yo your Ubuntu ticket.

[Célian Godefroid (celiangodefroid)]

It's been a while.

https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/2023400

[Andre Klapper (a9016009)]

*** Bug 1837628 has been marked as a duplicate of this bug. ***

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.