Monitor setup via USB-C dock reset by gnome randomly

Bug #2020851 reported by Darren

This bug report will be marked for expiration in 55 days if no further activity occurs. (find out why)

This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)

Bug Description

When using my intel based HP Dragonfly laptop on a USB-C Dock (thunderbolt) gnome randomly forgets my 3 screen setup configuration (display rotation and position)

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: gnome-shell 44.0-2ubuntu3
ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
Uname: Linux 6.2.0-20-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri May 26 08:28:02 2023
DisplayManager: gdm3
InstallationDate: Installed on 2023-05-22 (3 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230417)
RelatedPackageVersions: mutter-common 44.0-2ubuntu4
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Darren (dtxx) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks for the bug report.

1. There are messages in your log suggesting one of the extensions might be buggy:

   '<email address hidden>',
   '<email address hidden>',

   Please remove all of them, log in again and then retest. It may or may not affect this bug.

2. Please check for any evidence of crashes in /var/crash

3. If nothing is crashing then please reproduce the bug and then collect a fresh log by running:

   journalctl -b0 > journal.txt

   and attach the resulting text file here.

tags: added: multimonitor
Changed in gnome-shell (Ubuntu):
status: New → Incomplete
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.