After upgrade to 22.04, screenshot shortcuts are re-enabled and cannot be disabled

Bug #1972051 reported by Philipp
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
New
Undecided
Unassigned

Bug Description

I’ve upgraded from Ubuntu 21.10 to 22.04 using do-release-upgrade. After the upgrade, I found that the screenshot shortcuts in Settings > Keyboard > View and Customize Shortcuts > Screenshots were all enabled even though I had previously disabled them. I don’t expect an OS upgrade to undo settings I explicitly made.

It also doesn’t seem possible to disable these shortcuts. I’ve disabled all of them, yet pressing “Print” (for example) still invokes the new screenshot utility that was introduced in 22.04.

This is especially problematic because I have set-up custom screenshot shortcuts to use Flameshot. These shortcuts don’t work anymore even though they’re still shown in the Custom Shortcuts section.

Specifically, Print, Alt+Print, and Ctrl+Print are all hijacked by the new screenshot utility with no way to prevent that.

Now, what actually happens is that no matter what’s set-up for these shortcuts, pressing Print (for example) always shows the new screenshot utility. After that, one can press Share which then seems to pass the screenshotted area onto Flameshot? This is a superbly weird interaction and I don’t want it.

(Note that it was not possible for me to identify the package responsible for this because "ubuntu-bug -w" doesn’t seem to work on my system because of something related to Wayland.)

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1972051/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Jeremy Bícha (jbicha)
affects: gnome-control-center (Ubuntu) → gnome-shell (Ubuntu)
no longer affects: ubuntu
Philipp (phrudloff)
description: updated
tags: added: jammy
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