Gnome screen recorder doesn't work on dist-upgraded jammy systems

[Fateme Tamehri]

I've just installed ubuntu 22.04; Screencasting (video recording) doesn't work... every time I open the screen tools (those which you can open with prtscr), and press the red button for screen recording, a red thing appear top right of my screen and it will be disappeared immediately! And then nothing happen :(

Update:
log:
Apr 27 12:37:52 blacklighter systemd[2022]: Started Tracker metadata extractor.
Apr 27 12:39:18 blacklighter dbus-daemon[63804]: [session uid=1000 pid=63804] Activating service name='org.gnome.Shell.Screencast' requested by ':1.30' (uid=1000 pid=63952 comm="/usr/bin/gnome-shell " label="unconfined")
Apr 27 12:39:18 blacklighter dbus-daemon[63804]: [session uid=1000 pid=63804] Successfully activated service 'org.gnome.Shell.Screencast'
Apr 27 12:39:18 blacklighter gjs[66306]: JS LOG: Failed to create pipeline: Gst.ParseError: no element "pipewiresrc"
Apr 27 12:39:18 blacklighter gnome-shell[63952]: Error starting screencast
Apr 27 12:39:20 blacklighter gnome-shell[63952]: D-Bus client with active sessions vanished

Complete file: https://launchpadlibrarian.net/598628526/log.txt

Also I tried installing pipwire:

  sudo apt update
  sudo apt install pipewire-media-session libpipewire-0.3-common

Seems like I've already had the newest version

  libpipewire-0.3-common is already the newest version (0.3.48-1ubuntu1).
  pipewire-media-session is already the newest version (0.4.1-2ubuntu1).

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30
Uname: Linux 5.15.0-25-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Apr 22 22:03:57 2022
DistUpgraded: 2022-04-22 18:01:56,000 DEBUG Running PostInstallScript: '/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
DistroCodename: jammy
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company HD Graphics 620 [103c:828c]
InstallationDate: Installed on 2021-08-07 (257 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 04f2:b5ae Chicony Electronics Co., Ltd HP HD Camera
 Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bluetooth wireless interface
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP EliteBook 840 G4
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-25-generic root=UUID=cfaddaca-a453-457a-bdb2-1acc1600816e ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to jammy on 2022-04-22 (0 days ago)
dmi.bios.date: 04/11/2017
dmi.bios.release: 1.3
dmi.bios.vendor: HP
dmi.bios.version: P78 Ver. 01.03
dmi.board.name: 828C
dmi.board.vendor: HP
dmi.board.version: KBC Version 45.34
dmi.chassis.asset.tag: 5CG7242D5P
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.ec.firmware.release: 69.52
dmi.modalias: dmi:bvnHP:bvrP78Ver.01.03:bd04/11/2017:br1.3:efr69.52:svnHP:pnHPEliteBook840G4:pvr:rvnHP:rn828C:rvrKBCVersion45.34:cvnHP:ct10:cvr:skuX3V00AV:
dmi.product.family: 103C_5336AN HP EliteBook
dmi.product.name: HP EliteBook 840 G4
dmi.product.sku: X3V00AV
dmi.sys.vendor: HP
version.compiz: compiz 1:0.9.14.1+22.04.20211217-0ubuntu2
version.libdrm2: libdrm2 2.4.110-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 22.0.1-1ubuntu2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.3-2ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2build3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

[Sebastien Bacher (seb128)]

Thank you for your bug report. Could you try to start the recording and then do

$ journalctl -b 0 > log

and add 'log' to the bug?

[Daniel van Vugt (vanvugt)]

Sounds like this might be the upgrade problem experienced in bug 1963264. If so then bug 1963264 should be reopened.

Please try:

  sudo apt update
  sudo apt install pipewire-media-session libpipewire-0.3-common

and then log in again.

[Daniel van Vugt (vanvugt)]

Or it may be a more complex GStreamer upgrade problem like https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1963264/comments/12

[Fateme Tamehri (fatemetmhr)]

Complete log file

[Janghou (janghou)]

Simply deleting the cached gstreamer dir fixed it for me.

rm -rf ~/.cache/gstreamer-1.0

[Mitch Skinner (m-ubuntu-3)]

Janghou's fix worked for me as well.

[Kent Ross (mumbleskates)]

My system was dist-upgraded from Impish; I already have libpipewire-0.3-common and pipewire-media-common and gstreamer installed; I tried deleting the gstreamer cache as Janghou described. None of these produced a fix, and I am getting syslog errors like the following:

Aug 11 14:55:43 rigel dbus-daemon[3835]: [session uid=1000 pid=3835] Activating service name='org.gnome.Shell.Screencast' requested by ':1.40' (uid=1000 pid=4234 comm="/usr/bin/gnome-shell " label="unconfined")
Aug 11 14:55:44 rigel dbus-daemon[3835]: [session uid=1000 pid=3835] Successfully activated service 'org.gnome.Shell.Screencast'
Aug 11 14:55:44 rigel gjs[797369]: JS ERROR: Error: Array element (type filename) may not be null#012_getAbsolutePath@resource:///org/gnome/Shell/Screencast/js/screencastService.js:296:21#012_generateFilePath@resource:///org/gnome/Shell/Screencast/js/screencastService.js:342:21#012ScreencastAreaAsync@resource:///org/gnome/Shell/Screencast/js/screencastService.js:421:31#012_handleMethodCall@resource:///org/gnome/gjs/modules/core/overrides/Gio.js:354:35#012_wrapJSObject/<@resource:///org/gnome/gjs/modules/core/overrides/Gio.js:387:34#012run@resource:///org/gnome/Shell/Screencast/js/dbusService.js:186:20#012main@resource:///org/gnome/Shell/Screencast/js/main.js:10:13#012run@resource:///org/gnome/gjs/modules/script/package.js:206:19#012start@resource:///org/gnome/gjs/modules/script/package.js:190:8#012@/usr/share/gnome-shell/org.gnome.Shell.Screencast:1:17#012Caused by: Error: Invalid element in array
Aug 11 14:55:45 rigel gnome-shell[4234]: D-Bus client with active sessions vanished
Aug 11 14:55:45 rigel gnome-shell[4234]: Error starting screencast: GDBus.Error:org.freedesktop.DBus.Error.NoReply: Message recipient disconnected from message bus without replying