System freezes when Chrome uses >4GB of RAM

[Pavlo Protsenko]

When I have 10+ tabs

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.11.0-40.44~20.04.2-generic 5.11.22
Uname: Linux 5.11.0-40-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
BootLog: Error: [Errno 13] Відмовлено у доступі: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 22 18:20:04 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
GraphicsCard:
 Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Core Processor Integrated Graphics Controller [103c:146d]
InstallationDate: Installed on 2021-01-18 (308 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: Hewlett-Packard HP ProBook 6450b
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-40-generic root=UUID=a01fe12d-3bd8-4fdf-ba27-620f6b5b43ec ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/02/2011
dmi.bios.release: 15.32
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68CDE Ver. F.20
dmi.board.name: 146D
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 73.14
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.ec.firmware.release: 115.20
dmi.modalias: dmi:bvnHewlett-Packard:bvr68CDEVer.F.20:bd09/02/2011:br15.32:efr115.20:svnHewlett-Packard:pnHPProBook6450b:pvr:skuWD777EA#AK8:rvnHewlett-Packard:rn146D:rvrKBCVersion73.14:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN
dmi.product.name: HP ProBook 6450b
dmi.product.sku: WD777EA#AK8
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.105-3~20.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.4
version.libgl1-mesa-glx: libgl1-mesa-glx 21.0.3-0ubuntu0.3~20.04.4
version.xserver-xorg-core: xserver-xorg-core 2:1.20.11-1ubuntu1~20.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

[Daniel van Vugt (vanvugt)]

This is probably related to memory usage. Please check the memory usage of the Chrome processes:

  ps -axo rss,cmd | grep chrome | awk '{ total += $1; } END { printf("Total %.2f GB\n", total/1048576)}'

And if you have any more concerns that are specific to Chrome then you can report bugs about it to:

  https://bugs.chromium.org/p/chromium/issues/list

[Pavlo Protsenko (pavlo-protsenko)]

Thank you very much for your answer!

I put
"
ps -axo rss,cmd | grep chrome | awk '{ total += $1; } END {
printf("Total %.2f GB\n", total/1048576)}'
"
And it returned:
"
Total 4,23 GB
"
But my Laptop has 8 Gb RAM. Maybe I need to set something up?

--
З повагою,
Павло Проценко

вт, 23 лист. 2021 о 04:40 Daniel van Vugt <email address hidden> пише:

> This is probably related to memory usage. Please check the memory usage
> of the Chrome processes:
>
> ps -axo rss,cmd | grep chrome | awk '{ total += $1; } END {
> printf("Total %.2f GB\n", total/1048576)}'
>
> And if you have any more concerns that are specific to Chrome then you
> can report bugs about it to:
>
> https://bugs.chromium.org/p/chromium/issues/list
>
> ** Package changed: xorg (Ubuntu) => ubuntu
>
> ** Changed in: ubuntu
> Status: New => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1951855
>
> Title:
> Google Chrome freezes the system
>
> Status in Ubuntu:
> Invalid
>
> Bug description:
> When I have 10+ tabs
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: xorg 1:7.7+19ubuntu14
> ProcVersionSignature: Ubuntu 5.11.0-40.44~20.04.2-generic 5.11.22
> Uname: Linux 5.11.0-40-generic x86_64
> NonfreeKernelModules: wl
> ApportVersion: 2.20.11-0ubuntu27.21
> Architecture: amd64
> BootLog: Error: [Errno 13] Відмовлено у доступі: '/var/log/boot.log'
> CasperMD5CheckResult: skip
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Mon Nov 22 18:20:04 2021
> DistUpgraded: Fresh install
> DistroCodename: focal
> DistroVariant: ubuntu
> GraphicsCard:
> Intel Corporation Core Processor Integrated Graphics Controller
> [8086:0046] (rev 02) (prog-if 00 [VGA controller])
> Subsystem: Hewlett-Packard Company Core Processor Integrated Graphics
> Controller [103c:146d]
> InstallationDate: Installed on 2021-01-18 (308 days ago)
> InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64
> (20200731)
> MachineType: Hewlett-Packard HP ProBook 6450b
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-40-generic
> root=UUID=a01fe12d-3bd8-4fdf-ba27-620f6b5b43ec ro quiet splash vt.handoff=7
> SourcePackage: xorg
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 09/02/2011
> dmi.bios.release: 15.32
> dmi.bios.vendor: Hewlett-Packard
> dmi.bios.version: 68CDE Ver. F.20
> dmi.board.name: 146D
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: KBC Version 73.14
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Packard
> dmi.ec.firmware.release: 115.20
> dmi.modalias:
> dmi:bvnHewlett-Packard:bvr68CDEVer.F.20:bd09/02/2011:br15.32:efr115.20:svnHewlett-Packard:pnHPProBook6450b:pvr:skuWD777EA#AK8:rvnHewlett-Packard:rn146D:rvrKBCVersion73.14:cvnHewlett-Packard:ct10:cvr:
> dmi.product.family: 103C_5336AN
> dmi.product.name: HP ProBook 6450b
> dmi.product.sku: WD777EA#AK8
> dmi.sys.vendor: Hewlett-Packard
> version.compiz: compiz N/A
> version.libdrm2:...

[Daniel van Vugt (vanvugt)]

Hmm actually Ubuntu should be able to survive a 4GB process, especially on an 8GB system.

If you can, while the problem is happening please run:

  free -m > free.txt
  journalctl -b0 > journal.txt

and attach the resulting text files here.

[Pavlo Protsenko (pavlo-protsenko)]

Here, please, I attach the specified files.
Thank you! I am sincerely impressed by your attention to my question. The
joy of receiving your help confirms me in the correctness of the chosen
operating system :-)

--
З повагою,
Павло Проценко

ср, 24 лист. 2021 о 04:10 Daniel van Vugt <email address hidden> пише:

> Hmm actually Ubuntu should be able to survive a 4GB process, especially
> on an 8GB system.
>
> If you can, while the problem is happening please run:
>
> free -m > free.txt
> journalctl -b0 > journal.txt
>
> and attach the resulting text files here.
>
>
> ** Changed in: ubuntu
> Status: Invalid => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1951855
>
> Title:
> Google Chrome freezes the system
>
> Status in Ubuntu:
> Incomplete
>
> Bug description:
> When I have 10+ tabs
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: xorg 1:7.7+19ubuntu14
> ProcVersionSignature: Ubuntu 5.11.0-40.44~20.04.2-generic 5.11.22
> Uname: Linux 5.11.0-40-generic x86_64
> NonfreeKernelModules: wl
> ApportVersion: 2.20.11-0ubuntu27.21
> Architecture: amd64
> BootLog: Error: [Errno 13] Відмовлено у доступі: '/var/log/boot.log'
> CasperMD5CheckResult: skip
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Mon Nov 22 18:20:04 2021
> DistUpgraded: Fresh install
> DistroCodename: focal
> DistroVariant: ubuntu
> GraphicsCard:
> Intel Corporation Core Processor Integrated Graphics Controller
> [8086:0046] (rev 02) (prog-if 00 [VGA controller])
> Subsystem: Hewlett-Packard Company Core Processor Integrated Graphics
> Controller [103c:146d]
> InstallationDate: Installed on 2021-01-18 (308 days ago)
> InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64
> (20200731)
> MachineType: Hewlett-Packard HP ProBook 6450b
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-40-generic
> root=UUID=a01fe12d-3bd8-4fdf-ba27-620f6b5b43ec ro quiet splash vt.handoff=7
> SourcePackage: xorg
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 09/02/2011
> dmi.bios.release: 15.32
> dmi.bios.vendor: Hewlett-Packard
> dmi.bios.version: 68CDE Ver. F.20
> dmi.board.name: 146D
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: KBC Version 73.14
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Packard
> dmi.ec.firmware.release: 115.20
> dmi.modalias:
> dmi:bvnHewlett-Packard:bvr68CDEVer.F.20:bd09/02/2011:br15.32:efr115.20:svnHewlett-Packard:pnHPProBook6450b:pvr:skuWD777EA#AK8:rvnHewlett-Packard:rn146D:rvrKBCVersion73.14:cvnHewlett-Packard:ct10:cvr:
> dmi.product.family: 103C_5336AN
> dmi.product.name: HP ProBook 6450b
> dmi.product.sku: WD777EA#AK8
> dmi.sys.vendor: Hewlett-Packard
> version.compiz: compiz N/A
> version.libdrm2: libdrm2 2.4.105-3~20.04.2
> version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.4
> version.libgl1-mesa-glx: libgl1-mesa-glx 21.0.3-0ubuntu0.3~20.04.4
> version.xserver-xo...

[Daniel van Vugt (vanvugt)]

Thanks. It appears you haven't run out of RAM at all so I'm not sure why heavy memory usage, within the machine's abilities, makes things freeze.

[Daniel van Vugt (vanvugt)]

While the freeze is occurring, please log in remotely and run:

  ps auxw > ps.txt

and attach the resulting text file here.

[Pavlo Protsenko (pavlo-protsenko)]

Here was the following joke:
1) VNC server doesn't start when I'm on Wayland
2) I'm on Wayland due to a glitch when changing keyboard layouts, when I do
it on Xorg it freezes the system ~ 100 ms
3) When I'm on Xorg, the Chrome hang doesn't happen, no matter how I
overload it with tabs.

--
З повагою,
Павло Проценко

пт, 26 лист. 2021 о 05:10 Daniel van Vugt <email address hidden> пише:

> While the freeze is occurring, please log in remotely and run:
>
> ps auxw > ps.txt
>
> and attach the resulting text file here.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1951855
>
> Title:
> System freezes when Chrome uses >4GB of RAM
>
> Status in gnome-shell package in Ubuntu:
> New
>
> Bug description:
> When I have 10+ tabs
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: xorg 1:7.7+19ubuntu14
> ProcVersionSignature: Ubuntu 5.11.0-40.44~20.04.2-generic 5.11.22
> Uname: Linux 5.11.0-40-generic x86_64
> NonfreeKernelModules: wl
> ApportVersion: 2.20.11-0ubuntu27.21
> Architecture: amd64
> BootLog: Error: [Errno 13] Відмовлено у доступі: '/var/log/boot.log'
> CasperMD5CheckResult: skip
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Mon Nov 22 18:20:04 2021
> DistUpgraded: Fresh install
> DistroCodename: focal
> DistroVariant: ubuntu
> GraphicsCard:
> Intel Corporation Core Processor Integrated Graphics Controller
> [8086:0046] (rev 02) (prog-if 00 [VGA controller])
> Subsystem: Hewlett-Packard Company Core Processor Integrated Graphics
> Controller [103c:146d]
> InstallationDate: Installed on 2021-01-18 (308 days ago)
> InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64
> (20200731)
> MachineType: Hewlett-Packard HP ProBook 6450b
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-40-generic
> root=UUID=a01fe12d-3bd8-4fdf-ba27-620f6b5b43ec ro quiet splash vt.handoff=7
> SourcePackage: xorg
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 09/02/2011
> dmi.bios.release: 15.32
> dmi.bios.vendor: Hewlett-Packard
> dmi.bios.version: 68CDE Ver. F.20
> dmi.board.name: 146D
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: KBC Version 73.14
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Packard
> dmi.ec.firmware.release: 115.20
> dmi.modalias:
> dmi:bvnHewlett-Packard:bvr68CDEVer.F.20:bd09/02/2011:br15.32:efr115.20:svnHewlett-Packard:pnHPProBook6450b:pvr:skuWD777EA#AK8:rvnHewlett-Packard:rn146D:rvrKBCVersion73.14:cvnHewlett-Packard:ct10:cvr:
> dmi.product.family: 103C_5336AN
> dmi.product.name: HP ProBook 6450b
> dmi.product.sku: WD777EA#AK8
> dmi.sys.vendor: Hewlett-Packard
> version.compiz: compiz N/A
> version.libdrm2: libdrm2 2.4.105-3~20.04.2
> version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.4
> version.libgl1-mesa-glx: libgl1-mesa-glx 21.0.3-0ubuntu0.3~20.04.4
> version.xserver-xorg-core: xserver-xorg-core 2:1.20.11-1ubuntu1~20.04.2
> version.xserver-xorg-input-evd...