Cannot type in address bar nor page content in live session

Bug #1940657 reported by Simon Chopin
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

While testing the focal 20.04.3 Ubuntu Desktop iso, I tried to launch Firefox in the live session, but was unable to type anything to either the address bar or the content of the homepage (with a text box to search stuff)

Revision history for this message
Simon Chopin (schopin) wrote :

After further testing it's not a Firefox problem, other applications have the same issue. Weirdly, gnome-shell itself doesn't have the issue, hence my initial mistake. Gnome terminal, thunderbird, and Ubuntu software all have the same symptoms.

Note that mouse input works fine.

Reaffecting to gnome-shell as it seems to be a problem there?

affects: firefox (Ubuntu) → gnome-shell (Ubuntu)
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1940657

tags: added: iso-testing
Revision history for this message
Simon Chopin (schopin) wrote :

This bug seems to be intermittent. I've now rebooted 5 or 6 times the system and I could only reproduce the issue on the first reboot. :/

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Thanks for your report.

Could you please describe your testing environment (VM vs HW, HW configuration, ...)

Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Simon Chopin (schopin) wrote : Re: [Bug 1940657] Re: Cannot type in address bar nor page content in live session

Oh yes sorry, I should have done that in the initial report.

I'm using a Lenovo Yoga laptop model 710-IKB, with an AZERTY keyboard
layout. It had no external input devices plugged in. A notable HW
feature of the laptop is that it has a touchscreen.

I'll give it a few more tries later today to see if I can reproduce.

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Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

  apport-collect 1940657

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

tags: added: focal
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-shell (Ubuntu):
status: Incomplete → Expired
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