'swipe finger' in login interface disappear and show up periodically

Bug #1932289 reported by Bin Li
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
OEM Priority Project
New
Undecided
Unassigned
gnome-shell (Ubuntu)
New
Undecided
Unassigned

Bug Description

After upgrade gnome-shell from 3.36.7-0ubuntu0.20.04.1 to 3.36.9-0ubuntu0.20.04.1, I met this issue. We took a short video for this issue.

Revision history for this message
Bin Li (binli) wrote :
tags: added: oem-priority originate-from-1931693 sutton
Revision history for this message
Bin Li (binli) wrote :

From the log, it will repeatedly report below errors. Looks like the The gdm-session-worker was called when fprintd return's failure. Looks related to latest change in gnome-shell.

- Show errors on fingerprint failures and limit retries (LP: #1865838)

Jun 15 06:48:47 Lynx-4 gdm3[1022]: Freeing conversation 'gdm-fingerprint' with active job
Jun 15 06:48:48 Lynx-4 gdm-password][1986]: pam_unix(gdm-password:auth): Couldn't open /etc/securetty: No such file or directory
Jun 15 06:48:48 Lynx-4 kernel: usb 3-3: reset full-speed USB device number 2 using xhci_hcd
Jun 15 06:48:49 Lynx-4 upowerd[1195]: treating change event as add on /sys/devices/pci0000:00/0000:00:14.0/usb3/3-3
Jun 15 06:48:49 Lynx-4 upowerd[1195]: treating change event as add on /sys/devices/pci0000:00/0000:00:14.0/usb3/3-3
Jun 15 06:48:49 Lynx-4 fprintd[1496]: identify has failed: 114
Jun 15 06:48:49 Lynx-4 fprintd[1496]: Device reported an error during identify: Unexpected result from device 114
Jun 15 06:48:49 Lynx-4 gdm-session-worker[1987]: free(): double free detected in tcache 2

Revision history for this message
Bin Li (binli) wrote (last edit ):

It will retry about 70 times, and don't disappear, wait for a while to lock screen, then login again, I found there are no 'swipe finger' text.

Revision history for this message
Bin Li (binli) wrote :

After login with username and password, I found the gdm-session-worker is crashed.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

I can't figure out which crash that is. Please upload the crash file using 'ubuntu-bug' or 'apport-cli'.

Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Changed in gdm3 (Ubuntu):
status: New → Incomplete
tags: added: focal
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Oh yes, the message in comment #2:

gdm-session-worker[1987]: free(): double free detected in tcache 2

matches:

https://errors.ubuntu.com/problem/476b07edafb4eaa68c811cb00291075695ac7376

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

^^^
That's being tracked in bug 1933068, separate to this bug in case it's not the main issue here.

no longer affects: gdm3 (Ubuntu)
Changed in gnome-shell (Ubuntu):
status: Incomplete → New
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.