A dialog box stays on desktop and does not go away
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gnome-shell (Ubuntu) |
Incomplete
|
Undecided
|
Unassigned |
Bug Description
Upon rebooting, I get dialog box
Authentication Required
Authentication is required to start 'cups.service'.
I can type in the password and click Authenticate, but then nothing happens. I can't see under the box. I can't move the box, can't cancel the dialog.
But, I can click on where I know the underneath icon to be and that click is accepted and the program in question runs. It appears the display manager does not remove the image after it is done with the dialog.
I have recently done a clean install of 20.04.
There is a screenshot in this Stack Exchange post:
https:/
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSign
Uname: Linux 5.4.0-33-generic x86_64
.tmp.unity_
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckR
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Jun 7 23:10:43 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
amdgpu, 3.3-19, 5.4.0-31-generic, x86_64: installed
amdgpu, 3.3-19, 5.4.0-33-generic, x86_64: installed
ExtraDebuggingI
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX 470/480/
Subsystem: Micro-Star International Co., Ltd. [MSI] Radeon RX 580 [1462:8a92]
InstallationDate: Installed on 2020-05-12 (26 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: System manufacturer System Product Name
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/30/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0804
dmi.board.
dmi.board.name: ROG ZENITH EXTREME
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.
dmi.sys.vendor: System manufacturer
version.compiz: compiz 1:0.9.14.
version.libdrm2: libdrm2 2.4.101-2
version.
version.
version.
version.
version.
version.
version.
affects: | ubuntu → xorg (Ubuntu) |
This sounds like bug 1824874. To help us check that please:
1. Provide a screenshot or photo of the problem; and
2. After the dialog has appeared run:
journalctl -b0 > journal.txt
or if you had to reboot then run:
journalctl -b-1 > prevboot.txt
and attach the resulting text file here.