gnome-shell crashes on lock screen
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gnome-shell (Ubuntu) |
Incomplete
|
Undecided
|
Unassigned |
Bug Description
I upgraded to Ubuntu 20.04 LTS
Now, when I lock my screen (super + L or in the menu), gnome-shell crashes (my dash panel disappear and restarts)
lsb_release -rd
Description: Ubuntu 20.04 LTS
Release: 20.04
apt-cache policy gnome-shell
gnome-shell:
Installé : 3.36.2-
Candidat : 3.36.2-
Table de version :
*** 3.36.2-
500 http://
100 /var/lib/
3.
500 http://
syslog at the time of crash :
Jun 7 17:15:28 Antec systemd[1780]: Started VTE child process 14050 launched by tilix process 5095.
Jun 7 17:15:48 Antec dbus-daemon[1792]: [session uid=1000 pid=1792] Activating via systemd: service name='org.
Jun 7 17:15:48 Antec systemd[1780]: Starting Tracker metadata database store and lookup manager...
Jun 7 17:15:48 Antec dbus-daemon[1792]: [session uid=1000 pid=1792] Successfully activated service 'org.freedeskto
Jun 7 17:15:48 Antec systemd[1780]: Started Tracker metadata database store and lookup manager.
Jun 7 17:15:48 Antec dbus-daemon[1792]: [session uid=1000 pid=1792] Activating via systemd: service name='org.
Jun 7 17:15:48 Antec systemd[1780]: Starting Tracker metadata extractor...
Jun 7 17:15:48 Antec tracker-
Jun 7 17:15:48 Antec tracker-
Jun 7 17:15:48 Antec dbus-daemon[1792]: [session uid=1000 pid=1792] Successfully activated service 'org.freedeskto
Jun 7 17:15:48 Antec systemd[1780]: Started Tracker metadata extractor.
Jun 7 17:15:49 Antec gnome-shell[13114]: ../clutter/
Jun 7 17:15:50 Antec kernel: [20249.831809] traps: gnome-shell[13114] general protection fault ip:7fd01f2c829a sp:7ffdc90eac98 error:0 in libc-2.
Jun 7 17:15:51 Antec systemd[1780]: gnome-shell-
Jun 7 17:15:51 Antec systemd[1780]: gnome-shell-
Jun 7 17:15:51 Antec systemd[1780]: gnome-shell-
Jun 7 17:15:51 Antec systemd[1780]: Stopped target GNOME X11 Session (session: ubuntu).
Jun 7 17:15:51 Antec systemd[1780]: Stopping GNOME X11 Session (session: ubuntu).
Jun 7 17:15:51 Antec systemd[1780]: Stopped target GNOME X11 Session.
Jun 7 17:15:51 Antec systemd[1780]: Stopping GNOME X11 Session.
Jun 7 17:15:51 Antec systemd[1780]: Stopped target GNOME Shell on X11.
Jun 7 17:15:51 Antec systemd[1780]: Stopping GNOME Shell on X11.
Jun 7 17:15:51 Antec systemd[1780]: Stopped GNOME Shell on X11.
Jun 7 17:15:51 Antec systemd[1780]: Starting GNOME Shell on X11...
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec /usr/lib/
Jun 7 17:15:51 Antec gsd-media-
Jun 7 17:15:51 Antec gnome-shell[14126]: Unset XDG_SESSION_ID, getCurrentSessi
Jun 7 17:15:51 Antec gnome-shell[14126]: Will monitor session 2
Jun 7 17:15:51 Antec gnome-shell[14162]: current session already has an ibus-daemon.
Jun 7 17:15:52 Antec dbus-daemon[855]: [system] Activating via systemd: service name='org.
Jun 7 17:15:52 Antec systemd[1]: Starting Location Lookup Service...
Jun 7 17:15:52 Antec gnome-shell[14126]: Telepathy is not available, chat integration will be disabled.
Jun 7 17:15:52 Antec dbus-daemon[855]: [system] Successfully activated service 'org.freedeskto
Jun 7 17:15:52 Antec systemd[1]: Started Location Lookup Service.
Jun 7 17:15:52 Antec dbus-daemon[855]: [system] Activating via systemd: service name='org.
Jun 7 17:15:52 Antec systemd[1]: Starting PackageKit Daemon...
Jun 7 17:15:52 Antec PackageKit: daemon start
Jun 7 17:15:52 Antec dbus-daemon[855]: [system] Successfully activated service 'org.freedeskto
Jun 7 17:15:52 Antec systemd[1]: Started PackageKit Daemon.
Jun 7 17:15:52 Antec gsd-media-
Jun 7 17:15:52 Antec dbus-daemon[1792]: [session uid=1000 pid=1792] Activating service name='org.
Jun 7 17:15:52 Antec dbus-daemon[1792]: [session uid=1000 pid=1792] Activating service name='org.
Jun 7 17:15:52 Antec dbus-daemon[1792]: [session uid=1000 pid=1792] Successfully activated service 'org.freedeskto
Jun 7 17:15:52 Antec dbus-daemon[1792]: [session uid=1000 pid=1792] Successfully activated service 'org.gnome.
Jun 7 17:15:52 Antec systemd[1780]: Started GNOME Shell on X11.
Jun 7 17:15:52 Antec systemd[1780]: Reached target GNOME Shell on X11.
Jun 7 17:15:52 Antec systemd[1780]: Reached target GNOME X11 Session.
Jun 7 17:15:52 Antec systemd[1780]: Reached target GNOME X11 Session (session: ubuntu).
Jun 7 17:15:52 Antec NetworkManager[
Jun 7 17:15:52 Antec gnome-shell[14126]: Error looking up permission: GDBus.Error:
Jun 7 17:15:52 Antec gnome-shell[14126]: Error looking up permission: GDBus.Error:
Jun 7 17:15:52 Antec gnome-shell[14126]: Object Gio.DBusProxy (0x55a49aea5960), has been already deallocated — impossible to access it. This might be caused by the object having been destroyed from C code using something such as destroy(), dispose(), or remove() vfuncs.
Jun 7 17:15:52 Antec gnome-shell[14126]: == Stack trace for context 0x55a49803a900 ==
Jun 7 17:15:52 Antec gnome-shell[14126]: #0 7ffdd2c54c90 b resource:
Jun 7 17:15:52 Antec gnome-shell[14126]: == Stack trace for context 0x55a49803a900 ==
Jun 7 17:15:52 Antec gnome-shell[14126]: #0 55a49af188c0 i /<email address hidden>
Jun 7 17:15:52 Antec gnome-shell[14126]: #1 55a49af18828 i /<email address hidden>
Jun 7 17:15:52 Antec gnome-shell[14126]: #2 7ffdd2c54c90 b resource:
Jun 7 17:15:52 Antec gnome-shell[14126]: g_async_
Jun 7 17:15:52 Antec gnome-shell[14126]: Object Gio.DBusProxy (0x55a49aea5960), has been already deallocated — impossible to access it. This might be caused by the object having been destroyed from C code using something such as destroy(), dispose(), or remove() vfuncs.
Jun 7 17:15:52 Antec gnome-shell[14126]: g_dbus_
Jun 7 17:15:53 Antec gsd-media-
Jun 7 17:15:53 Antec gsd-media-
Jun 7 17:15:53 Antec gsd-media-
Jun 7 17:15:53 Antec gsd-media-
Jun 7 17:15:54 Antec gnome-shell[14126]: GNOME Shell started at Sun Jun 07 2020 17:15:52 GMT+0200 (CEST)
Jun 7 17:15:54 Antec gnome-shell[14126]: Registering session with GDM
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DisplayManager: gdm3
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-25 (51 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Package: gnome-shell 3.36.2-
PackageArchitec
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=fr_FR.UTF-8
SHELL=/bin/zsh
ProcVersionSign
RelatedPackageV
Tags: focal
Uname: Linux 5.4.0-33-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
This is probably bug 1877774. But in case it's not...
Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https:/ /errors. ubuntu. com/user/ ID where ID is the content of file /var/lib/ whoopsie/ whoopsie- id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.
3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1.
Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.