Activity log for bug #1874288

Date Who What changed Old value New value Message
2020-04-22 16:28:32 ambroisemaupate bug added bug
2020-04-22 16:58:38 ambroisemaupate description Steps to reproduce: ------------------- - Register a keyboard shortcut to trigger a "Copy a screenshot of an area to clipboard", i.e Shift+Ctrl+$ - Keyboard shortcut works fine and your mouse cursor becomes a cross-hair - Now open a selectbox in Firefox Application, for example, or any UI item capturing user input and try to trigger a screenshot in this state: for example try to screenshot a HTML selectbox’ options - At this moment, screenshot utility won’t change your mouse pointer into a crosshair and a bug occurs which prevents gnome-shell to respond to any mouse-click: I can’t click anymore on Dock icons, top bar actions and can’t click on Applications which are not in focus (I have to use Super+Tab to give focus to other applications) - However, mouse "hover" is still captured by applications (I can see UI tooltips appearing) but I can’t click anymore For the moment, the only way to recover my mouse click is to reboot Ubuntu or restart gnome-shell. Description: Ubuntu 20.04 LTS Release: 20.04 gnome-shell: Installed: 3.36.1-5ubuntu1 Candidate: 3.36.1-5ubuntu1 Version table: *** 3.36.1-5ubuntu1 500 500 http://fr.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status gnome-screenshot: Installed: 3.36.0-1ubuntu1 Candidate: 3.36.0-1ubuntu1 Version table: *** 3.36.0-1ubuntu1 500 500 http://fr.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status What you expected to happen: ---------------------------- Area screenshot should be saved into clipboard, even if a UI element is focused (select-box, button, …) What happened instead: ---------------------- Screenshot utility freezes and makes all gnome-shell unclickable Steps to reproduce: ------------------- - Register a keyboard shortcut to trigger a "Copy a screenshot of an area to clipboard", i.e Shift+Ctrl+$ - Keyboard shortcut works fine and your mouse cursor becomes a cross-hair - Now open, for example, a selectbox in Firefox Application, or any UI item capturing mouse and try to trigger a screenshot in this state: for example, try to screenshot your active Application menu dropdown (Application > File > Save)… - At this moment, screenshot utility won’t change your mouse pointer into a crosshair and a bug occurs which prevents gnome-shell to respond to any mouse-click: I can’t click anymore on Dock icons, top bar actions and can’t click on Applications which are not in focus (I have to use Super+Tab to give focus to other applications) - However, mouse "hover" is still captured by applications (I can see UI tooltips appearing) but I can’t click anymore For the moment, the only way to recover my mouse click is to reboot Ubuntu or restart gdm3 service. Description: Ubuntu 20.04 LTS Release: 20.04 gdm3: Installed: 3.34.1-1ubuntu1 Candidate: 3.34.1-1ubuntu1 Version table: *** 3.34.1-1ubuntu1 500 500 http://fr.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status gnome-shell:   Installed: 3.36.1-5ubuntu1   Candidate: 3.36.1-5ubuntu1   Version table:  *** 3.36.1-5ubuntu1 500         500 http://fr.archive.ubuntu.com/ubuntu focal/main amd64 Packages         100 /var/lib/dpkg/status gnome-screenshot:   Installed: 3.36.0-1ubuntu1   Candidate: 3.36.0-1ubuntu1   Version table:  *** 3.36.0-1ubuntu1 500         500 http://fr.archive.ubuntu.com/ubuntu focal/main amd64 Packages         100 /var/lib/dpkg/status What you expected to happen: ---------------------------- Area screenshot should be saved into clipboard, even if a UI dropdown menu /selectbox element is activated (select-box, button, application top-menu bar…) What happened instead: ---------------------- Screenshot utility freezes and makes all gnome-shell unclickable
2020-04-22 20:26:55 Ubuntu Foundations Team Bug Bot tags keyboard-shortcut screenshot bot-comment keyboard-shortcut screenshot
2020-04-23 07:35:39 ambroisemaupate bug task added gnome-screenshot
2020-04-23 07:36:38 ambroisemaupate affects ubuntu gnome-screenshot (Ubuntu)
2020-06-03 21:16:23 Sebastien Bacher affects gnome-screenshot (Ubuntu) gnome-shell (Ubuntu)
2020-06-04 02:05:01 Daniel van Vugt tags bot-comment keyboard-shortcut screenshot bot-comment focal keyboard-shortcut screenshot