Activity log for bug #1866219

Date Who What changed Old value New value Message
2020-03-05 18:06:35 Gaurav Kumar bug added bug
2020-03-05 18:06:35 Gaurav Kumar attachment added Issue reproduced https://bugs.launchpad.net/bugs/1866219/+attachment/5333897/+files/Kazam_screencast_00000.mp4
2020-03-06 00:16:09 Seth Arnold information type Private Security Public
2020-03-06 08:42:38 Daniel van Vugt affects ubuntu gnome-shell (Ubuntu)
2020-03-06 08:44:54 Daniel van Vugt bug added subscriber Daniel van Vugt
2020-03-06 12:54:47 Gaurav Kumar tags amd64 apport-bug crash focal has-workaround reproducible ubuntu amd64 apport-bug apport-collected crash focal has-workaround reproducible ubuntu
2020-03-06 12:54:49 Gaurav Kumar description One the screen is locked the user is unable to get the login screen. Though the user can see the windows of applications opened in the background but can not activaely interact with them. However the random keys pressed during this issue can be seen once user logs in by following the below steps: 1. Let the lockscrren tp display. 2. Click on the icon on the bottom-right corner of the lockscreen. 3. Get the log in window and enter password to log in. 4. User is now logged in and is out of the issue. * lsb_release -rd: Description: Ubuntu Focal Fossa (development branch) Release: 20.04 * Software Center version: 3.35.91 * What you expected to happen: User when locks the system and tries to log in back then the user should get a log in window and untill user logs in the background application windows should not be visible and user cannot interact with them without logging in successfully. * What happened instead: User when logs out and tries to log in again, the application windows are visible opened in the background instead getting a login screen. If user press random keys on the visible application windows during system lock it seems that nothing happens but once user successfully logs in, the random keystrokes can be seen on the application window in background. The issue goes after following the below steps: 1. Let the lockscrren tp display. 2. Click on the icon on the bottom-right corner of the lockscreen. 3. Get the log in window and enter password to log in. 4. User is now logged in and is out of the issue. Attachment of issue is attached, the black screen in video end is of screen where user gets login prompt after clicking on the icon on the bottom-right corner of the lockscreen. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 23:02:36 2020 DistUpgraded: 2020-02-04 22:40:17,211 DEBUG inhibit gnome-session idle DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation HD Graphics 520 [8086:1921] (rev 0a) (prog-if 00 [VGA controller]) Subsystem: Lenovo HD Graphics 520 [17aa:39f2] InstallationDate: Installed on 2019-12-14 (82 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 8087:0a2a Intel Corp. Bus 001 Device 003: ID 5986:0711 Acer, Inc EasyCamera Bus 001 Device 002: ID 046d:c534 Logitech, Inc. Unifying Receiver Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: LENOVO 80S7 ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_IN SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-14-generic root=UUID=9e20a847-bcac-4f7f-ae59-60a69ec18299 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg crash UpgradeStatus: Upgraded to focal on 2020-02-04 (30 days ago) dmi.bios.date: 06/19/2018 dmi.bios.vendor: LENOVO dmi.bios.version: 0VCN31WW(V1.15) dmi.board.asset.tag: NO Asset Tag dmi.board.name: LNVNB161216 dmi.board.vendor: LENOVO dmi.board.version: SDK0J40679 WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo YOGA 510-14ISK dmi.modalias: dmi:bvnLENOVO:bvr0VCN31WW(V1.15):bd06/19/2018:svnLENOVO:pn80S7:pvrLenovoYOGA510-14ISK:rvnLENOVO:rnLNVNB161216:rvrSDK0J40679WIN:cvnLENOVO:ct31:cvrLenovoYOGA510-14ISK: dmi.product.family: YOGA 510-14ISK dmi.product.name: 80S7 dmi.product.sku: LENOVO_MT_80S7_BU_idea_FM_YOGA 510-14ISK dmi.product.version: Lenovo YOGA 510-14ISK dmi.sys.vendor: LENOVO version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 version.libdrm2: libdrm2 2.4.100-4 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.0-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.7-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 One the screen is locked the user is unable to get the login screen. Though the user can see the windows of applications opened in the background but can not activaely interact with them. However the random keys pressed during this issue can be seen once user logs in by following the below steps: 1. Let the lockscrren tp display. 2. Click on the icon on the bottom-right corner of the lockscreen. 3. Get the log in window and enter password to log in. 4. User is now logged in and is out of the issue. * lsb_release -rd: Description: Ubuntu Focal Fossa (development branch) Release: 20.04 * Software Center version: 3.35.91 * What you expected to happen: User when locks the system and tries to log in back then the user should get a log in window and untill user logs in the background application windows should not be visible and user cannot interact with them without logging in successfully. * What happened instead: User when logs out and tries to log in again, the application windows are visible opened in the background instead getting a login screen. If user press random keys on the visible application windows during system lock it seems that nothing happens but once user successfully logs in, the random keystrokes can be seen on the application window in background. The issue goes after following the below steps: 1. Let the lockscrren tp display. 2. Click on the icon on the bottom-right corner of the lockscreen. 3. Get the log in window and enter password to log in. 4. User is now logged in and is out of the issue. Attachment of issue is attached, the black screen in video end is of screen where user gets login prompt after clicking on the icon on the bottom-right corner of the lockscreen. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 23:02:36 2020 DistUpgraded: 2020-02-04 22:40:17,211 DEBUG inhibit gnome-session idle DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation HD Graphics 520 [8086:1921] (rev 0a) (prog-if 00 [VGA controller]) Subsystem: Lenovo HD Graphics 520 [17aa:39f2] InstallationDate: Installed on 2019-12-14 (82 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 8087:0a2a Intel Corp. Bus 001 Device 003: ID 5986:0711 Acer, Inc EasyCamera Bus 001 Device 002: ID 046d:c534 Logitech, Inc. Unifying Receiver Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: LENOVO 80S7 ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_IN SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-14-generic root=UUID=9e20a847-bcac-4f7f-ae59-60a69ec18299 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg crash UpgradeStatus: Upgraded to focal on 2020-02-04 (30 days ago) dmi.bios.date: 06/19/2018 dmi.bios.vendor: LENOVO dmi.bios.version: 0VCN31WW(V1.15) dmi.board.asset.tag: NO Asset Tag dmi.board.name: LNVNB161216 dmi.board.vendor: LENOVO dmi.board.version: SDK0J40679 WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo YOGA 510-14ISK dmi.modalias: dmi:bvnLENOVO:bvr0VCN31WW(V1.15):bd06/19/2018:svnLENOVO:pn80S7:pvrLenovoYOGA510-14ISK:rvnLENOVO:rnLNVNB161216:rvrSDK0J40679WIN:cvnLENOVO:ct31:cvrLenovoYOGA510-14ISK: dmi.product.family: YOGA 510-14ISK dmi.product.name: 80S7 dmi.product.sku: LENOVO_MT_80S7_BU_idea_FM_YOGA 510-14ISK dmi.product.version: Lenovo YOGA 510-14ISK dmi.sys.vendor: LENOVO version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 version.libdrm2: libdrm2 2.4.100-4 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.0-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.7-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-12-14 (83 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Package: gnome-shell 3.35.91-1ubuntu2 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 RelatedPackageVersions: mutter-common 3.35.91-1ubuntu1 Tags: focal Uname: Linux 5.4.0-14-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-02-04 (30 days ago) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True
2020-03-06 12:54:51 Gaurav Kumar attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1866219/+attachment/5334298/+files/Dependencies.txt
2020-03-06 12:54:53 Gaurav Kumar attachment added GsettingsChanges.txt https://bugs.launchpad.net/bugs/1866219/+attachment/5334299/+files/GsettingsChanges.txt
2020-03-06 12:54:55 Gaurav Kumar attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1866219/+attachment/5334300/+files/ProcCpuinfoMinimal.txt
2020-03-06 12:54:58 Gaurav Kumar attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1866219/+attachment/5334301/+files/ProcEnviron.txt
2020-03-06 12:55:00 Gaurav Kumar attachment added ShellJournal.txt https://bugs.launchpad.net/bugs/1866219/+attachment/5334302/+files/ShellJournal.txt
2020-03-06 15:58:56 Daniel van Vugt gnome-shell (Ubuntu): status New Incomplete
2020-03-19 04:20:04 Daniel van Vugt marked as duplicate 1866044