gnome-shell crashed with SIGSEGV

Bug #1846330 reported by Mohammad Hizzani
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

When RAM is full gnome-shell crashes

ProblemType: Crash
DistroRelease: Ubuntu 18.04
Package: gnome-shell 3.28.4-0ubuntu18.04.1
ProcVersionSignature: Ubuntu 4.15.0-64.73-generic 4.15.18
Uname: Linux 4.15.0-64-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
CrashCounter: 1
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 2 14:38:01 2019
DisplayManager: gdm3
ExecutablePath: /usr/bin/gnome-shell
InstallationDate: Installed on 2019-02-12 (232 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
ProcCmdline: /usr/bin/gnome-shell
SegvAnalysis:
 Segfault happened at: 0x7fe3394e0d24: lock addl $0x1,(%rax)
 PC (0x7fe3394e0d24) ok
 source "$0x1" ok
 destination "(%rax)" (0x00000000) not located in a known VMA region (needed writable region)!
SegvReason: writing NULL VMA
Signal: 11
SourcePackage: gnome-shell
StacktraceTop:
 () at /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
 () at /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
 () at /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
 () at /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
 () at /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
Title: gnome-shell crashed with SIGSEGV
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

Revision history for this message
Mohammad Hizzani (moh.hiz) wrote :
information type: Private → Public
tags: removed: need-amd64-retrace
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.

Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-shell (Ubuntu):
status: Incomplete → Expired
tags: added: need-amd64-retrace
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