Interactive menu gets frozen and cannot be removed

Bug #1843605 reported by fcole90
28
This bug affects 5 people
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Using the ubuntu dock, I have Google Chrome as second application. When it's open and I left-click it, the menu appears in a wrong position and gets frozen. I cannot interact with it, I cannot interact with the area under it, and I didn't find any way to make it disappear (apart restarting the shell). I can reproduce this behaviour every time, but only with Chrome. I suppose it might be related to the number of options it has in the menu.

I'm attaching the screenshots to show what I mean.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: gnome-shell 3.33.91-1ubuntu1
ProcVersionSignature: Ubuntu 5.2.0-15.16-generic 5.2.9
Uname: Linux 5.2.0-15-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Sep 11 18:20:14 2019
DisplayManager: gdm3
InstallationDate: Installed on 2019-02-03 (219 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
RelatedPackageVersions: mutter-common 3.34.0-1ubuntu1
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to eoan on 2019-07-21 (52 days ago)

Revision history for this message
fcole90 (fcole90) wrote :
Revision history for this message
fcole90 (fcole90) wrote :

Seq 0 (Plain desktop)

Revision history for this message
fcole90 (fcole90) wrote :

Seq 1 (Open Google Chrome)

Revision history for this message
fcole90 (fcole90) wrote :

Seq 2 (Left-click on the Chrome icon, which makes the menu appear in a bad position)

Revision history for this message
fcole90 (fcole90) wrote :

Seq 3 (Showing how the menu got stuck and I can left-click other menus for icons not hovered by the stuck menu)

Revision history for this message
fcole90 (fcole90) wrote :

Extensions are just default ones: Desktop Folders, AppIndicators and UbuntuDock

Revision history for this message
Paul White (paulw2u) wrote :

I'm struggling to describe how to reliably reproduce this issue but I have seen this problem with Chromium and LibreOffice. As I type this I can't actually display any right click menu now after using the Super key to display the Activities Overview which cleared the unwanted right-click menus.

Changed in gnome-shell (Ubuntu):
status: New → Confirmed
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1843520, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

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