[hidpi] Cursor is too small after screensaver

[Andrew Kornilov]

Hi all,
I have a HiDPI screen (2880x1620) with 2x scaling (default). Everything worked well for months until some of the upgrades broke something.

The problem is with cursor size. It has 2x or even 4x less size (very small) after returning from screensaver/locking screen.
So, for example, if i suspend and then resume my laptop or just lock the screen and then type the password to unlock.

Curiously, but the problem becomes fixed if i take a screenshot by pressing Print Screen. In this case the cursor size immediately becomes the correct size.

Some more tips:

1. If i press Ctrl-Alt-F1 (where the gdm is running) the cursor has correct size.
2. If i then press Ctrl-Alt-F2 and switch back to my current session, it again becomes 2x-4x less size.

Thank you.

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
Uname: Linux 5.0.0-16-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
BootLog: Error: [Errno 13] Отказано в доступе: '/var/log/boot.log'
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Jun 16 00:24:41 2019
DistUpgraded: 2019-04-02 21:54:52,265 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py'
DistroCodename: disco
DistroVariant: ubuntu
DkmsStatus: nvidia, 430.26, 5.0.0-16-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
   Subsystem: Micro-Star International Co., Ltd. [MSI] 4th Gen Core Processor Integrated Graphics Controller [1462:10fd]
   Subsystem: Micro-Star International Co., Ltd. [MSI] GK104M [GeForce GTX 870M] [1462:10fd]
InstallationDate: Installed on 2018-11-13 (214 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
MachineType: Micro-Star International Co., Ltd. GS60 2PE
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=ru_RU.UTF-8
 SHELL=/bin/zsh
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-16-generic root=UUID=bc6d974d-dac7-4fef-a6ad-c78c6be040e4 ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to disco on 2019-04-02 (74 days ago)
dmi.bios.date: 05/13/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16H2IMS.106
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: MS-16H2
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:0.B
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16H2IMS.106:bd05/13/2014:svnMicro-StarInternationalCo.,Ltd.:pnGS602PE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16H2:rvrREV0.B:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: GS60 2PE
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.2-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

[Andrew Kornilov (akornilov)]

The problem disappeared after some time.
Just got it now and nothing helped to restore the cursor size, it's very-very small.
I tried to change the cursor size using Settings->Universal access (https://vitux.com/how-to-change-cursor-size-on-ubuntu-desktop/), but it was not changed.

I tried gsettings set org.gnome.desktop.interface cursor-size 32 and also there was no reaction.
I tried to Suspend/Resume the notebook, still no success.

Only after pressing the PrintScreen button it immediately get the right size.

Very strange.

[Daniel van Vugt (vanvugt)]

Thank you for reporting this bug to Ubuntu.
Ubuntu 19.04 (disco) reached end-of-life on January 23, 2020.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.