Upgrading 18.10 to 19.04: cannot leave overview mode, computer needs to be restarted

Bug #1825559 reported by LGB [Gábor Lénárt]
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I've upgraded my Ubuntu 18.10 to 19.04. Everything looked okey, however if I enter gnome shell "overview mode" I cannot leave it anymore, I can't select any window, type to search etc, and all my windows are in the foreground, covering the search bar etc, but not possible to select them. Simply I can't do anything. I can launch applications from the dock but cannot see and access them anymore. So basically I stuck in overview mode which does not work too much.

What I can do, is to use the top panel to log out. If I do that, and login again, I only get a black screen and nothing more. I have to press the power button at that point to shut the computer off, so I can turn on again.

It seems everything works, just entering into that "overview mode" kills everything then and only reboot helps from that point.

Sorry, I am not sure what the official name of the gnome3 shell "overview mode" possibly I used the wrong terminology. Also, my bad English cannot help either to express the problem well enough, I guess.

Tags: disco
Revision history for this message
Chris Davis (c-b-dvs) wrote :

Same problem here. Also I can launch a terminal via keyboard shortcuts, but the focus doesn't seem to get set for the terminal window and nothing I type shows up in there.

My 19.04 install is not useable until this bug gets resolved.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-shell (Ubuntu):
status: New → Confirmed
Revision history for this message
Chris Davis (c-b-dvs) wrote :
Revision history for this message
Chris Davis (c-b-dvs) wrote :

It looks like I had some gnome shell extensions that were causing problems. I was able to get things to work by following the instructions here to disabling them: https://askubuntu.com/questions/591757/how-to-activate-deactivate-a-gnome-shell-extension-from-command-line.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

  apport-collect 1825559

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

tags: added: disco
Changed in gnome-shell (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-shell (Ubuntu):
status: Incomplete → Expired
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