[regression][nvidia] gnome-shell is very large

Bug #1822838 reported by Josh
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Triaged
High
Unassigned
mutter (Ubuntu)
Triaged
High
Unassigned

Bug Description

Everything from gnome-shell is very large.

I use NVIDIA drivers. Tried reinstalling gnome-shell, disabled extensions, checked scaling, deleted setting files, nothing worked.

I created a new user, gnome-shell has the same issue in the beginning. Alt + F2 resets shell to normal size, but on logout/login everything is large again. This doesn't work on my user tho.
Notifications, etc are extremely large.

Just everything from the shell is like 40% larger than it should be. This also happens with default themes, settings, etc.

Screenshot: https://imgur.com/a/oo5I7lZ

gnome-shell: 3.32.0
OS: Ubuntu 19.04 Development Branch

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: gnome-shell 3.32.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.0.0-8.9-generic 5.0.1
Uname: Linux 5.0.0-8-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.10-0ubuntu23
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Apr 2 17:14:00 2019
DisplayManager: gdm3
InstallationDate: Installed on 2019-01-09 (82 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to disco on 2019-03-30 (3 days ago)

Revision history for this message
Josh (josh1dev) wrote :
description: updated
Josh (josh1dev)
Changed in gnome-shell (Ubuntu):
status: New → Incomplete
status: Incomplete → New
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please try installing the previous version of mutter by downloading *.deb from:

https://launchpad.net/ubuntu/+source/mutter/3.32.0-1/+build/16489975

tags: added: nvidia xrandr-scaling
summary: - gnome-shell is very large
+ [nvidia] gnome-shell is very large
Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Josh (josh1dev) wrote : Re: [nvidia] gnome-shell is very large

Bug still persists on those versions, installed all the .deb packages with Package Manager, didn't work unfortunately. My OS froze and had to fix with command line.

Maybe I did something wrong, but it didn't work.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

OK, try this:

1. Download the .deb files only from https://launchpad.net/ubuntu/+source/mutter/3.32.0-1/+build/16489975

2. In a terminal install them all with: dpkg -i *.deb

Revision history for this message
Josh (josh1dev) wrote :

This worked like a charm. Thanks Daniel!!

Issue has been resolved.

Changed in gnome-shell (Ubuntu):
status: Incomplete → Fix Released
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Good. Unfortunately downgrading is not a permanent fix. Next time you update your system it will upgrade again to the version that wasn't working.

Changed in gnome-shell (Ubuntu):
importance: Undecided → High
status: Fix Released → Triaged
tags: added: regression-update
summary: - [nvidia] gnome-shell is very large
+ [regression][nvidia] gnome-shell is very large
Revision history for this message
Josh (josh1dev) wrote :

Bug has returned, not sure why to be honest but it seems like this should be fixed, I saw other people having trouble with this as well.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

I feel like this bug is going to be related to bug 1822478. Since they're both caused by the same change in the same update.

Changed in mutter (Ubuntu):
importance: Undecided → High
status: New → Triaged
Revision history for this message
Josh (josh1dev) wrote :

Bug returns after 2 reboots.

Revision history for this message
Marco Trevisan (Treviño) (3v1n0) wrote :

Can you please try packages from this PPA and check if they work as expected?
 - https://launchpad.net/~ci-train-ppa-service/+archive/ubuntu/3695

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