gnome-shell freezes unexpectedly and crashes afterward killing all other applications
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gnome-shell (Ubuntu) |
Incomplete
|
Undecided
|
Unassigned |
Bug Description
There were many programs open as the crash occurs. There were lots of terminal windows, thunderbird, firefox, pidgin, gedit, thunar, nemo, synergy, transmission, solar, nextcloud and GNOME system monitor and maybe more open. Then I was opening a popup window and the shell froze except the mouse cursor which was responsive as always.
After a while the system presents me a fresh gnome login screen. Very annoying...
I saw many segfaults from "Chrome_~dThread ... error 6 in libxul.so" in dmesg afterwards although I did not start any chrome or chromium process.
ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: gnome-shell 3.30.1-
ProcVersionSign
Uname: Linux 4.18.0-13-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.10-0ubuntu13.1
Architecture: amd64
CurrentDesktop: GNOME
Date: Mon Jan 28 23:32:02 2019
DisplayManager: gdm3
InstallationDate: Installed on 2014-04-18 (1746 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to cosmic on 2019-01-04 (24 days ago)
Please uninstall all the extensions:
'<email address hidden>'
'<email address hidden>'
'<email address hidden>'
'<email address hidden>'
'<email address hidden>'
'<email address hidden>'
'<email address hidden>'
'<email address hidden>'
'<email address hidden>'
'<email address hidden>'
'<email address hidden>'
'<email address hidden>@gmail.com'
'<email address hidden>'
'<email address hidden>'
Then reboot.
If the problem still occurs then please follow these instructions: /wiki.ubuntu. com/Bugs/ Responses# Missing_ a_crash_ report_ or_having_ a_.crash_ attachment
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